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Was Wondering..

Old 01-03-2007, 11:01 PM
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ewoo
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Default Was Wondering..

Hai there, i ordered a rc car off towerhobbies on 1st of jan, and it said it will arive to me in 10-30 days, it got shiped on the 2nd of jan. My mum payed with with credit card, and i was wondering if there is any way of cancelling that and egtting the money back, is it possible.. does any 1 no, thanks.
Old 01-03-2007, 11:07 PM
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Default RE: Was Wondering..

call them. they are pretty good at helping people. Why do you want to cancel?
Old 01-03-2007, 11:09 PM
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Default RE: Was Wondering..

Ok, i tried to call them on 800-637-6050 but when i punch in 800 it says " your call could not be connected " So do i have to put in any other numbers first so the call will like go to us cause im in australia..

And i want an electric car now not nitro haha
Old 01-03-2007, 11:15 PM
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Default RE: Was Wondering..

I think you can refuse to accept the item when the courier arrives. This way they wont charge you for the return shipping. But I think calling them first is best.
Old 01-03-2007, 11:15 PM
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Default RE: Was Wondering..

Generally, if you can let them know before they actually ship it, Tower will do their best to cancel it and give you a refund. I have cancelled on a couple of occasions with no problems. You should call them asap.
Old 01-03-2007, 11:27 PM
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ewoo
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Default RE: Was Wondering..

well is there a different number which i can call them from australia.. because when i call them on 800-637-6050 it says call cannot be connected, do i have to enter any other numbers before ? please help me.
Old 01-03-2007, 11:34 PM
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Default RE: Was Wondering..

I believe you need to dial the international access code of 0011, and then the US country code of 1 and then the number. Give that a try, and give it some time to ring as there is often a long connection delay.

0011-1-800-637-6050
Old 01-03-2007, 11:35 PM
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Default RE: Was Wondering..

ok cheers, will it be a real person or a ****ing robot lol
Old 01-03-2007, 11:38 PM
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Default RE: Was Wondering..

My previous message was edited, check it again :-)
Old 01-03-2007, 11:40 PM
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ewoo
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Default RE: Was Wondering..

how much does it cost :\ ?
Old 01-03-2007, 11:41 PM
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Default RE: Was Wondering..

From here in the US it is a toll-free call, but from elsewhere I have no idea.
Old 01-03-2007, 11:45 PM
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ewoo
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Default RE: Was Wondering..

hmm, i might jsut wait till my parents come home lol.. thats any way, cause i dialed that number then some dude said " the standart rate will apply for telstra international calls if this conncects " then i hung up lol, cause i dun wanna be paying $50 for a call haha
Old 01-03-2007, 11:50 PM
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Default RE: Was Wondering..

That's probably a good idea. They won't tell you the rate, but then it will show up on the bill in a frightening manner.
Old 01-03-2007, 11:54 PM
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Default RE: Was Wondering..

According to their web site, the number to call is 217-398-3636.

For you, it would be 0011-1-217-398-3636, just in case you have the opportunity to call :-)
Old 01-04-2007, 12:19 AM
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Default RE: Was Wondering..

ok thanks.
Old 01-04-2007, 01:21 PM
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Default RE: Was Wondering..

It will probs be about $5 a minute, or close to that anyway
Defianatly not less than $3
Probably not more than $8
Remember how far away from america you are so those sattelites have extra work to do

Ryan
Old 01-04-2007, 01:32 PM
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Default RE: Was Wondering..

You can always email them.

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