Reflex XTR help!
 

Hey

I decided to see whats the deal with this sim and bought it but it wont run.

I installed it and when I double click on the icon it opens the window and freezes. I installed DirectX 9 (it came with it).

Anyone know what it could be?

Thanks

RE: Reflex XTR help!
 

Anyone?... wsn??

Thanks

RE: Reflex XTR help!
 

Are you running at least a 1.2MHz Pentium 4, with 256 MHz Ram and at least 32MHz of Video Ram?

N2Raptor:eek:

RE: Reflex XTR help!
 

Please press START - RUN und type DXDIAG followed by the ENTER key. Wait a moment, get a coffee .... The DirectX diagnostics will appear. Check DISPLAY and you see what your video card is like. On the left side, you will see the type and the memory available. It should say 32 or more. On the right side, you see the driver details. If it say anything older than late 2003, you have to update your driver. Furthermore please check the lower center. AGP status should be enabled. You may safe all that to a TXT file (lower right corner) and send me the report by email to [email protected].

General explanations about DirectX and drivers. That fact that DirectX 8.1 is installed doesn't mean your drivers "talk" 8.1 When XP was published, it came with 8.1 but the video card manufacturers had a hard time catching up with the new rules. So even IF you have installed DX8.1 or later, just make sure your system has the right drivers AND they are installed in the proper way. That still is an issue with the windows updating procedure but I can't change that. A good guidline for the driver date is October 2003. Anything later talks 8.1, earlier version often have minor problems that MAY work, may as well not work or limit the performance.

The same solution applies to other programs as non of us can provide the right driver environment on any of these millions of PC's out there.


Cheers - wolfgang

RE: Reflex XTR help!
 

I have a GeForce 2 MX400 with 32MB - not that good but runs eveything perfectly.
I installed the DX version that comes with the game and have the latest drivers from the nVidia website for my card.

Anything else? Ill send the file to you sometime later because Im not on that computer right now.

Thanks

RE: Reflex XTR help!
 

Here are my specs: AMD TBird 1 GHz , 384 DDR , video card is above, some crappy sound card.

I dont think its the computer though. It runs every game very smoothly, AFP, GTA3, GTA Vice city.. games that have MUCH higher requirements than Reflex.

BTW, I want to use the G2 controller since thats the only thing that I can connect to the pc that looks like an RC remote. Is there a problem with this?

Thanks

RE: Reflex XTR help!
 

If the latest drivers are installed EXACTLY as they should be (there is a 2 page instruction on www.nvidia.com ...), it's most probably the motherboard/bios that's bushing the breakes here. Check your bios settings for any AGP related subject and make sure it is set to maximum or enabled, depending on Bios.

Besides, the MX card is not exactly cutting edge technology. This will be the real minimum ...

Cheers - wolfgang

RE: Reflex XTR help!
 

I dont get this... really weird. Every game out there works but Reflex doesnt! How can it be motherboard/bios problems? Is there anything you can think of instead of throwing things? I have games that have MUCH HIGHER requirements that work on pretty high settings.. almost max on most of them too so I dont know what Reflex wants.

Are there any patches for it on your site?

Thanks

RE: Reflex XTR help!
 

Do I need the 2 Reflex updates 4.02.0 and 4.03.0 ?

RE: Reflex XTR help!
 

No, nothing needed, Also I'm not throwing thing, I'm just telling you that you need a clean driver/AGP environment. I just asked you to check a few things. At the moment there are too many "if's" and "maybe's" so please provide the dxdiag report and I will be able to tell you exatly what is wrong. I also don't care much about other games, I do the support for Reflex.

Cheers - wolfgang

RE: Reflex XTR help!
 

just because other games work plauge does not mean that reflex won't have issues with some particular problem. It remains to be seen what is going on. You could be having conflicts with your cheesy sound card (I have definetly seen that before). The direct X logs should give some clarity on the situation at anyrate. You may have sound issues, or it could be something else but until you produce the logs nothing can be ruled out.

RE: Reflex XTR help!
 

PlagueWielder: You raised a question which I'm willing to answer. I needed some information which you did not provide till now. At the moment I'm getting a little curious. I find it hard to believe that a legal full version of the Reflex XTR is in Israel already so is it possible that we talk about your problems arising from the usage of P2P illegal copies? In that case I can understand why you have problems providing the DXDIAG report ...

For all the other readers: XTR installs without problems and runs perfectly nice in an updated driver environment. If any problems arise, either post here or use [email protected] for help.

Cheers - wolfgang

RE: Reflex XTR help!
 

My friend that was in the US because of his job recently brought it for me. Dont accuse unless you know for sure!!![>:]

Why do you think I have problems with getting the DXDiag? Im not at home and even if I am I dont have much time to do everything. BTW, how can you know from the dxdiag if Im using a cracked version or not? It just gives info about the hardware in the computer.

If you dont want to help, fine, just remember that Ill spread the word...

RE: Reflex XTR help!
 

Now it's getting real funny. The first lot to the US will leave in abt. 12 days. Your friend got a time machine? Till now the numbers of XTR full versions out in the market are VERY limited as the carton isn't ready yet so at the moment I would say I know every XTR user full version by name, country and continent ... together with your first comment, the chances of an illegal copy on your pc are better than 50% - don't you think so?

I hope you will understand that I will NOT tell you the about the possible DXDIAG functionality for our purpose ...

I'm not accusing, I was just wondering aloud. You are writing here about a problem, accusing the software of malfunctioning but you are unwilling to present the informations I need to solve it. Finally, you are threatening me with bad mouth: "If you dont want to help, fine, just remember that Ill spread the word...". the very unspecific approach like "Every game out there works but Reflex doesnt!" is not an error description anybody would able to work at. So you are free to tell anybody but please direct him to this thread so that they can see the full story.

Cheers - wolfgang

RE: Reflex XTR help!
 

Give me your email? Ill send the DxDiag.

What do you want me to do inorder to prove to you that my copy is legal? Just tell me.

Where did you get the idea that Im unwilling to help you solve my problem? I dont know how well your english is but I wrote reasons why I couldnt get the file to you earlier!

RE: Reflex XTR help!
 

Screw this, Im going to return this game, I dont care how much it costs to ship it back.

RE: Reflex XTR help!
 

4/28: "I installed it and when I double click on the icon it opens the window and freezes. I installed DirectX 9 (it came with it). Anyone know what it could be?"
4/29: I asked you for the dxdiag content and I gave a long explanation of the DX/driver relation. Your reply:
4/29: "I have a GeForce 2 MX400 with 32MB - not that good but runs eveything perfectly" - which is not exactly a very precise answer to my question.
4/29: "It runs every game very smoothly, AFP, GTA3, GTA Vice city.. games that have MUCH higher requirements than Reflex." - again, not the precision I need to provide help.
4/29: I have another hint to the source of problem. What do you do?
4/29: "Every game out there works but Reflex doesnt! How can it be motherboard/bios problems? Is there anything you can think of instead of throwing things?" - Again, no fact to start a proper diagnostics. Instead, this thread turns into a direction I normally don't like. Till now I did EVERYTHING to get any precise information but you did nothing but formulation acusations.
4/29: I repeated my reqest for details.
4/30: As I'm still without details I start thinking about the purpose of the hot air. Some curiosity is growing how one of the very rare XTR full versions shows up in Israel which is not exatly the center of my sales and marketing activities.
4/30: You don't have time to provide the data but you don't have time to wait for a fast solution either. May I draw your attention to the first 2 posts and the time between them? It seemesd rather urgent - at least that's my impression.
4/30: The illegal guess is a very leagal idea considering the facts. What do you do? Threatening your source of solution with bad mouth.
4/30: Asking me for an email. Look at post #4, it's there.
4/30: Just 1 minute, 23 seconds later you tell us that you will return the "game". Besides the fact that it's not a game, it's a preofessional model flight simulator, I'm curious where you want to send it to. As nobody in the US had it when your friend bought it, where do you return it to?

Also, I never asked you to prove that the copy is legal. I was just guessing loud. Did I ever tell you that you WON'T get the information you need?

My grand pa used to tell me: The customer is King. Even if I consider that you are a customer, I'm missing some royal manors. It's obvious, that I had a very precise approach to the source of trouble but I got nothing else than hot air, acusations, rough language and the threat of bad mouth. I don't think this would ever solve the problem you have.

Still I would like to know where you will send it to. Maybe I would share the shipping cost.

Cheers - wolfgang

RE: Reflex XTR help!
 

This is an almost comical thread, well at least if it wasn't trying to smear the rep of Reflex so hard.

FYI if you ever have a problem with any commercial game available 99% of the time they will ask you to print out your system spec's, and send them a report from directX. I don;t know what the problem is with sending this information, and why you are just now getting around to sending it is just silly. It is clear from these posts you do not want to work with WSN (and his company that makes reflex) to fix your problem, you just want to make him look bad. There are so many reasons why you could be having problems it's not even funny at this point, providing some information would greatly help in finding you a solution, it's almost like you are expecting him (WSN) to just throw you some simple pat answers so you can sack him when that does not fix the problem.

Your possible problems:

1. Your video card drivers, are you using the latest and greatest offical release from nvidia?

2. Your video card could barely meet the specs, and imho you should get a better card anyway. The MX series if just total crap, ask anyone about this card working with any game and you are likly to find this card is not worth the packing material it came in. I believe in the spec's of reflex XTR it pointedly says NOT to use the MX series because they don't work well. It does not even perform as well as a geforce2, and i would seriously have to question if it's even remotly directx 9 compliant.

3. Your soundcard is an off brand, and could potentially have conflicts, especially if they don;t update their drivers.

4. Your attitude needs a severe adjustment, . .wsn has asked for directx diagnostic results (still not given) and gives you another location to find more info (the message board for reflex), and all I see here is more grief poured out on the companies rep for no apparent good reason. I can understand about being at work, but it's been more than 12 hours since he asked for the logs you would think you might want to take a little time out of your busy schedule to resolve the problems. Heck everyone has a busy life, but really how long does it take to run a diagnostic and send the results . . . i'm thinking about 5 minutes tops.

5. To further complicate matters how the heck did you manage to snag a copy; XTR is certainly not available anywhere near where I live. You got it from a friend in the US?! are you sure your "friend" didn;t get you a hacked version, one would think the rep from Reflex would know weither or not his product is available or not.

RE: Reflex XTR help!
 

I solved the problem myself and it wasnt any hardware issue just so you know. No need for your help.

RE: Reflex XTR help!
 

So what solved your lock-up problem? If it wasn't hardware, what caused it?
You may very well help someone else having a similar problem...

Ron

RE: Reflex XTR help!
 

Either he's an AFP Troll and doesn't have XTR (I have a pretty good idea who it is too and he's NOT from Isreal)... or he has a pirate version... It's pretty clear.

I did find this link to a video... ROCKIN'... without a doubt blows the other sims out of the water.

http://rcsim.flugmodellbau.de/downlo...deo/shocky.avi

Some have the opinion that AFP has a more "realistic" feel and I respect that... But what I found in my side by side comparison was that AFP made me look and feel like a better pilot... because the planes were easier to fly. It just didn't sell me. (and I went to the Toldeo show to BUY it...)

Reflex felt a lot like my real planes do when I work on hovering, torque rolling, slow rolls, etc... in other words it wasn't a walk in the park and I had to work at it.

ANY of the sims will teach a beginner to fly... but Reflex XTR is one (because of it's beautiful, lifelike engine) that I will sit and fly on day after day. It's only as boring as being at the field and we seem to be kept away from it too often by high winds and rain.

I have my copy on order and I can't wait to get it... I'll post more when I do... until then I can only say that Reflex XTR seems to be the next best thing to being at the field. AND you don't have to pack anything up... ;)

RE: Reflex XTR help!
 

It's possible he was trolling... Whether he was or not I don't care... I just bought AFP.... FedEx should be
dropping it off on monday. Which one is better, more realistic, etc, etc, etc has already been beaten
to death on countless boards in even more countless threads. I'm alredy planning on picking up XTR in the next couple of months,
and will have both... My 9 year old son wants to start flying too, so I'll use one and he'll use one...
I'll figure out which I like best, and he can use the other one... Like you said, any sim will HELP you
learn to fly. I want to get into 3D, and well, to be honest, I want to try just about everything... to difficult
to decide which to stick with before you really start... :D

Ron

.
 

ooops wrong thread

RE: Reflex XTR help!
 

I wasnt trolling and I am from Israel! Believe it or not I dont care.

In AFP, make the game speed something around 140% and itll be much more life-like.

RE: Reflex XTR help!
 

Oh and Maudib, you better watch your mouth.. to my knowledge you can be an XTR troll so dont go calling others without proof, OK? Now, how do you know my copy is not legal? So wsn didnt sell any copy in the US or Israel, does it mean that a copy cant be there? NO!!!
I dont give a damn what you or wsn say, I could care less. You can either believe it or not. We'll all know soon how good this XTR really is.

And about your comments about AFP and XTR.. you said that AFP is more realistic and XTR feels more like your real planes. To me this sounds like you are contradicting yourself.