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Fei Bao & Global Jet Club Service

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Fei Bao & Global Jet Club Service

Old 11-09-2015, 07:50 PM
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flejter1
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Default Fei Bao & Global Jet Club Service

I just wanted to share an experience with everyone. I helped a very good friend (Joe Slann) order the large Fei Bao 1/7th F-15 twin with custom paint & art work. The order process was very fast and received immediate responses throughout the whole process from the GJC team. They sent pictures during the factory build process and kept us up to date through out the whole thing, including some delays and set backs. I told Joe delays and set backs are to be expected, you don't rush a plane like this. Needless to say the plane was shipped DHL and was received in very very poor condition. The wings actually had footprints in them, nothing was wrapped in foam or bubbles and parts were missing that Fei Bao sent pictures of during the build process. Joe sent GJC pictures of everything and it was determined that Customs must have taken everything apart and need i say more. With no other questions asked, GJC & Fei Bao started building Joe a replacement plane and delivered it in about 5 weeks. Joe tells me they went above and beyond with the replacement plane as they added a few extra special details and did some extra pro work installed items were done for him. I also had a custom paint scheme T-33 done a few years ago and had nothing but outstanding service from both GJC & Fei Bao and that is why I joined GJC sales team!!

Thanks again GJC & Fei Bao for Excellent Service!!

Dirk Flejter
Old 11-10-2015, 10:24 AM
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Edgar Perez
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Good to hear they continue to do well for customers!
Old 11-10-2015, 10:28 AM
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A positive story....yeay!!!!
Old 11-10-2015, 04:14 PM
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never-enuff
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Originally Posted by FalconWings View Post
A positive story....yeay!!!!
++++++++1
Old 11-10-2015, 04:55 PM
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I recently bought a fouga thru RCjetcenter that was built by FBjets. During shipping at no fault of FBjets the top of the crate had a split in it despite being completely lined with wood. This broke free a crossbrace which crushed the hatch. I repaired this on my own and FB jets sent me the matched paint, hardner and thinner to airbrush the repair. This is after the repair.
I was happy with their customer service
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Old 11-10-2015, 05:14 PM
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gunradd
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I got nothing but great service from Catherine and FBjets!

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Old 11-11-2015, 02:47 PM
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Hi,

I'm glad to see some counterpoint to my own experience with GJC
Old 11-11-2015, 07:54 PM
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ahhh for phaks sake it was too good to be true!
Old 11-13-2015, 07:51 AM
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Hello Cindy and all the rest of the fine people at Global Jet Club and Fei Bao and you Dirk Flejter.
The F-15 came in yesterday and I got to unpack it today because I just got back from Argentina on Friday where I have been for two weeks and I want to tell you that it is in Perfect condition. I am Sooooo HAPPY with it. I fill like today was my Birthday and Christmas all in one. As Dirk said above every one at GJC and FB went out of there way to help me get a new jet and get it to me fast. Going with my first twin and can't wait to get it up
Once more I thank you for getting me another jet as fast as you did. It will be at the jet flyins next year at Mississippi and Kentucky and I will be telling everyone I meet how great every one was on this deal.

Best regards Joe

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