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Jetcat USA service

Old 11-23-2020, 12:14 PM
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CARS II
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Default Jetcat USA service

I want to acknowledge George M. his prompt service and excellent communication with the customer ( me ) here is how it went down today.

George ( Jectcat USA ) received my Turbinator ECU today ( P80 ) I got an e-mail by 8 am ( Cali time ) then I get a call from him around 9 am, he asked a few questions regarding service, he clarified the service options by explaining what that does, we agreed on the service to be done, the phone call ended, around 15 min later I get a service invoice via e-mail, the ECU is as good as new, service completed I manage to pay the bill in the next 10 min, I get another e-mail 5 min later, it is a paid receipt, 20 min later, I get another e-mail from him, it is the shipping confirmation and tracking number, a happy ending to this story, the Turbinator will fly this weekend

How about that for service?
Old 11-23-2020, 12:57 PM
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Airforce7
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Thanks thatís great news! Glad to know theyíre still there. I havenít had to use them in a while although I did get a response via the turbine clinic forum on a question I had. Fortunately my JetCats are in excellent shape but no home for them at the moment.
Old 11-23-2020, 02:06 PM
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Len Todd
 
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That's just typical for George! Thought you said he gave you prompt service.
Old 11-25-2020, 12:35 PM
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CARS II
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And the ECU has arrived, will install it tonight 😁
Old 11-25-2020, 03:09 PM
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Yeah those guys are good. Proud JetCat owner since 2005.
Old 11-25-2020, 04:43 PM
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CARS II
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Before and after.







Last edited by CARS II; 11-25-2020 at 04:47 PM.
Old 11-25-2020, 05:49 PM
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Originally Posted by CARS II View Post
Before and after.






Nice! You flying Friday?
Old 11-25-2020, 07:40 PM
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George is awesome. I have had a few services and issues and all have been handled with perfection. I can’t thank him enough.

Behzad
Old 11-25-2020, 09:30 PM
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Working Fri, may on Sat or Sun, will let you know but, I sure want to take the Turbo out for a spin, now I can, thanks to George's speedy services.

Last edited by CARS II; 11-25-2020 at 09:32 PM.

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