UNPRECEDENTED SERVICE from JMP
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UNPRECEDENTED SERVICE from JMP
Monday morning I sent both mains off my Firebird in to Jet Model Products for some maintenance work. I shipped them Fed EX overnight.
Today, Wednesday, I get to work and there is a box on my desk. In that box are my two mains, good as new!
Shipped them halfway across America, got repaired and will back in the Fbird by tonight. I don't think customer service gets any better than that.
Thank You Tom and Susan
Today, Wednesday, I get to work and there is a box on my desk. In that box are my two mains, good as new!
Shipped them halfway across America, got repaired and will back in the Fbird by tonight. I don't think customer service gets any better than that.
Thank You Tom and Susan
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RE: UNPRECEDENTED SERVICE from JMP
ORIGINAL: Billy
Shipped them halfway across America, got repaired and will back in the Fbird by tonight. I don't think customer service gets any better than that.
Shipped them halfway across America, got repaired and will back in the Fbird by tonight. I don't think customer service gets any better than that.
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RE: UNPRECEDENTED SERVICE from JMP
Tom and Susan are extremely good and take "very" good care of their customers. I wish all these other manufacturers had half the track record JMP has. They are #1 in my book as far as service and products.
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RE: UNPRECEDENTED SERVICE from JMP
I stopped in his shop on the way to work Tuesday and he was holding your strut. He goes "Their bending these now."!!! [X(]
It is double welded this time, at the top and at the bottom. Think about a fiberglass structure stronger than that strut.
He just couldn't believe it was bent. But it does say a lot for the wing gear attach.
It is the best. bar nine.
Enjoy it.
Their is only one Tom Cook. I'm proud to be his friend.
jetpilot : He just happens to have a Brand New Firebird Hot out of the mold.
It is double welded this time, at the top and at the bottom. Think about a fiberglass structure stronger than that strut.
He just couldn't believe it was bent. But it does say a lot for the wing gear attach.
It is the best. bar nine.
Enjoy it.
Their is only one Tom Cook. I'm proud to be his friend.
jetpilot : He just happens to have a Brand New Firebird Hot out of the mold.
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RE: UNPRECEDENTED SERVICE from JMP
ORIGINAL: Billy
Monday morning I sent both mains off my Firebird in to Jet Model Products for some maintenance work. I shipped them Fed EX overnight.
Today, Wednesday, I get to work and there is a box on my desk. In that box are my two mains, good as new!
Shipped them halfway across America, got repaired and will back in the Fbird by tonight. I don't think customer service gets any better than that.
Thank You Tom and Susan
Monday morning I sent both mains off my Firebird in to Jet Model Products for some maintenance work. I shipped them Fed EX overnight.
Today, Wednesday, I get to work and there is a box on my desk. In that box are my two mains, good as new!
Shipped them halfway across America, got repaired and will back in the Fbird by tonight. I don't think customer service gets any better than that.
Thank You Tom and Susan
Dave
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RE: UNPRECEDENTED SERVICE from JMP
From the box to the flight line, his product has always been a great pleasure.
I don't venture into props very often, but I will have an SBD Dauntless.
Joe Grice
I don't venture into props very often, but I will have an SBD Dauntless.
Joe Grice