Skymaster support
 

I had a small issue on my F-86 and when I met Anton at Florida Jets he solved the small problem and his support after the event was amazing. I was so impressed i ended up buying another Skymaster jet the large BAE Hawk. The quality of their product still amazes me and that they stand behind their product is very refreshing.

Thank again to Skymaster Staff and Anton
Tom Telesca

RE: Skymaster support
 

That is great, because Jeff at Skymaster USA gives no after the sale support!

RE: Skymaster support
 

jeff at skymaster answered all my dumb questions and thats a lot of them thanks jeff will buy another skymaster waiting for the a10

RE: Skymaster support
 

I remember one late afternoon (5PM Pacific) when Jeff boxed up a gear part for my Viperjet and took it to UPS so I could have it at an event the next day. I would call this great service after the sale! Not sure what your issue was but that was not the case when I've delt with Jeff.

RE: Skymaster support
 

When I was building my F-86 Jeff would answer my easy questions but would ignore any thing that was out of the norm. Like the plate that holds the elevator bell crank on the left side was glued in wrong, I was ignored when I asked about it. Like the rudder hinge holes drilled wrong (didn’t line up and no hard points). Ignored. That is just a few of the e-mails that got no response. So I have first hand experience dealing with Jeff. I must say, he did send me a new air cylinder that was leaking, after many unanswered e-mails, I finely got a hold of him on the phone, he sent one right out. George

RE: Skymaster support
 

George. Sorry to hear about the issues, I've also gone directly to Anton when some building questions have come up and he responded quickly. I realize I should not have to go to Asia for answers with a US based office but its worked; path of least resistance. BTW...I have a new SM F86 ready to go, maiden just about anytime now. How is yours doing?

RE: Skymaster support
 

Hi JC
You will love the F-86 looks very real in the air. Lands very nice, I fly at 5800ft so I have to keep the speed up on landing. Let us know how the maiden goes. George

RE: Skymaster support
 

Ditto that, will never buy from him again. I now deal with BVM and Anton directly.

RE: Skymaster support
 

Falcon Wings, I feel the same way. I will never buy from Skymaster USA again. BVM for me. George

RE: Skymaster support
 

From the UK side of things I've always found Als Hobbies who distribute SM kits to be excellent with their after sales support. Quick to respond and always willing to bend over backwards to help you.

RE: Skymaster support
 

I second (and third :D :D) that!

Hans

RE: Skymaster support
 

Well I am fro Florida and I won't pay any sales tax for a kit I could of got and saved 7%. Anton is great and I use to wire my money to him directly. I will not pay a middle man PERIOD!

RE: Skymaster support
 

Anton's service was allways excellent !
Fritz/Switzerland