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Hitec Service is Great

Old 10-04-2002, 06:37 PM
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Join Date: Feb 2002
Location: Denver, CO
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Default Hitec Service is Great

Hi all,

I just want to relate my experience with the Hitec Service department.

I saw the notice posted here about the offer to Re-Program the Hitec servo programmer and decided to send mine in. About the same time I mid-aired and crashed one of my combat planes with a Hitec flight pack in it. The RX case was slightly damaged and the crystal was toast. I expected to pay for the damage, it was my fault, but Hitec replaced the case, the crystal and the antenna FREE of charge. They marked it as warranty repairs.

This is service above and beyond the call. I currently have 7 Hitec RXs and over 30 servos, a mixture of std and digital and I have not had any failures so far. Knocking on wood <g>.

With this kind of service they will continue to get my business in the future.

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