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Don't Buy From RC Modelz UK

Old 04-25-2022, 11:00 AM
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Default Don't Buy From RC Modelz UK

Just received my new Traction Hobby Cragsman Pro from RC Modelz in the UK. Although I am really happy with the Traction Hobby product the distributer was major POS. Upon opening the outer box I noticed that the factory seals had ben cut. Once I opened the interior box the RC was just laying in the box not attached to the packaging in any way. The RC had scuffing & scratch's along the leading edge of the roof / hood. Also there was not a factory manual or directions. I contacted the distributor & they tried to tell that the factory seals were for them & that they open the boxes to inspect the product & add extra packing & stickers. I informed them that the factory seals were for the consumer to make sure they were not receiving a returned item & to prevent tampering/pilfering by the distributor. I also informed them that there was no additional packing or stickers in the box. They also told me some scratchs & scuffing were normal. They offered to return it but there website says they charge a 20% restocking fee if they determine there was not adequate damage to return. I requested a replacement body & they countered with a 30% discount on a new clear body . I told them to pound sand. So I recommend the Traction Hobby brand but I would stay away from RC Next time I but from Asiatees.
The following 3 users liked this post by JDBerden:
FREEDOM83 (04-26-2022), JulliPolas (05-09-2022), kilo2018 (10-29-2023)
Old 10-28-2023, 09:41 PM
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I'm glad you posted this cause I have looked through there store and thought about ordering through them. I have ordered from AliExpress and it did take a while to get here and the box corners were slightly dented, but the truck and everything was fine.
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kilo2018 (10-29-2023)

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