Integy Customer Service???
01-11-2010, 08:17 AM
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Integy Customer Service???
What is the big deal with ordering from "Integy.com"? I only ordered 3 AX10 parts on 12.24.09 and haven't received anything yet! Anybody having this same experience with that company? I sent several emails to CS and all they can tell me is that he will check and let the warehouse know. I'm really frustrated with their ordering system as well as CS...[:@]
01-11-2010, 11:23 AM
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RE: Integy Customer Service???
That's the norm from Integy.
I doubt they even have a Customer Service Dept.
If you want better service stick to axial parts or don't order directly from Integy (try tower hobbies or RPP)
I doubt they even have a Customer Service Dept.
If you want better service stick to axial parts or don't order directly from Integy (try tower hobbies or RPP)
01-11-2010, 01:06 PM
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RE: Integy Customer Service???
Why would you want to use any Integy parts on your crawler? Integy parts are great for "Shelf Queens" but I would never use them on anything else. Also you need to remember that you placed your order on Christmas Eve which could be why it was delayed.
01-11-2010, 07:05 PM
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RE: Integy Customer Service???
ORIGINAL: engineerjoe
That's the norm from Integy.
I doubt they even have a Customer Service Dept.
If you want better service stick to axial parts or don't order directly from Integy (try tower hobbies or RPP)
That's the norm from Integy.
I doubt they even have a Customer Service Dept.
If you want better service stick to axial parts or don't order directly from Integy (try tower hobbies or RPP)
01-11-2010, 07:08 PM
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RE: Integy Customer Service???
ORIGINAL: t9dragon
Why would you want to use any Integy parts on your crawler? Integy parts are great for ''Shelf Queens'' but I would never use them on anything else. Also you need to remember that you placed your order on Christmas Eve which could be why it was delayed.
Why would you want to use any Integy parts on your crawler? Integy parts are great for ''Shelf Queens'' but I would never use them on anything else. Also you need to remember that you placed your order on Christmas Eve which could be why it was delayed.
I currently have axial alum parts on my AX10 but I had several emails with Integy CS trying to cancel it but to no avail
So I have no clue if they did ship last week or cancel either way I haven't received anything plus they already got my money! [:@] Hey I see that you are from Portland, OR I use to work in that area near "lloyd center"... I miss that place 
01-12-2010, 01:30 AM
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RE: Integy Customer Service???
ORIGINAL: gixxernoob
I currently have axial alum parts on my AX10 but I had several emails with Integy CS trying to cancel it but to no avail So I have no clue if they did ship last week or cancel either way I haven't received anything plus they already got my money! [:@] Hey I see that you are from Portland, OR I use to work in that area near ''lloyd center''... I miss that place
ORIGINAL: t9dragon
Why would you want to use any Integy parts on your crawler? Integy parts are great for ''Shelf Queens'' but I would never use them on anything else. Also you need to remember that you placed your order on Christmas Eve which could be why it was delayed.
Why would you want to use any Integy parts on your crawler? Integy parts are great for ''Shelf Queens'' but I would never use them on anything else. Also you need to remember that you placed your order on Christmas Eve which could be why it was delayed.
I currently have axial alum parts on my AX10 but I had several emails with Integy CS trying to cancel it but to no avail
So I have no clue if they did ship last week or cancel either way I haven't received anything plus they already got my money! [:@] Hey I see that you are from Portland, OR I use to work in that area near ''lloyd center''... I miss that place
What a small world we live in.... I work in one of the Llyod Towers.
01-12-2010, 10:05 PM
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RE: Integy Customer Service???
humm I ordered from them directly a few times, no problem and parts arrive fairly quickly. I order from Tower too but they have been out of many parts lately.
01-13-2010, 08:19 AM
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RE: Integy Customer Service???
ORIGINAL: RickyIS300
humm I ordered from them directly a few times, no problem and parts arrive fairly quickly. I order from Tower too but they have been out of many parts lately.
humm I ordered from them directly a few times, no problem and parts arrive fairly quickly. I order from Tower too but they have been out of many parts lately.
You are lucky you got it w/o problems.. I still haven't received mine since I ordered on the 24th.
01-14-2010, 06:59 AM
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RE: Integy Customer Service???
Well I finally got a response from Integy and they are going to refund me on the parts since one of the items is "out of stock"! Imagine after all this time they send me an email that its out of stock! ***?[:@] I guess its better than no response at all
