Go Back  RCU Forums > RC Airplanes > RC Warbirds and Warplanes
Reload this Page >

The Robart Runaround!!!

Notices
RC Warbirds and Warplanes Discuss rc warbirds and warplanes in this forum.

The Robart Runaround!!!

Old 10-28-2004, 01:10 PM
  #26  
carlbecker
Senior Member
My Feedback: (3)
 
carlbecker's Avatar
 
Join Date: Jul 2002
Location: Fairfax, VA
Posts: 2,071
Likes: 0
Received 0 Likes on 0 Posts
Default RE: The Robart Runaround!!!

I messed up a part of my 1/5 Wildcat gear. I called Robart about a replacement. They said it would be a couple of weeks because it had to be made. I don't think there are more than 50 units in service. By the end of the week I had the part. I know it gets frustrating when you need something but I'm sure they have their hands full with production scheduling, developement and special order items. Personally I have had very good service from Robart. I talked to Darrel at Sierra Precision about Buffalo retracts. His web site stated 5 sets where available. After waiting 6 months, serveral mails and some phone calls I found a NIB set. I think most of the companies are small to very small.

Carl
Old 10-28-2004, 02:13 PM
  #27  
flyalan
My Feedback: (47)
 
Join Date: Dec 2001
Location: Nashville, TN
Posts: 96
Received 1 Like on 1 Post
Default RE: The Robart Runaround!!!

I wouldn't have minded if they told me last week that it would be a couple of weeks. To tell someone "I have them in my hand" and then change your story makes me wonder.
Old 10-29-2004, 09:46 PM
  #28  
Spychalla Aircraft
My Feedback: (34)
 
Join Date: Jan 2003
Location: Waukesha, WI
Posts: 837
Likes: 0
Received 3 Likes on 3 Posts
Default RE: The Robart Runaround!!!

I've had varied experiences with delivery from Robart. I've been through the runaround on a few and yet on my latest gear for the Wildcat I was lucky to get a set off the shelf in just a few days. As a customer it is depressing to experience a delay, because we want it now. Knowing some of the key players at Robart, Bob, Erick, Gary, and Silvia. You couldn't find a nicer bunch of folks that really have good intentions, yet somehow they've gotten themselves into this ongoing backlog senario. I doubt that there are any easy answers or they would have turned it around by now. I spent some time with Erick in Kansas City at the U.S. Scale Masters. He is striving to remedy this issue and an advocate for product on the shelves ready to go. I do not know if cost control of inventory is a problem, but if it is I would think the modeler would pay $50 to $100 more for gear today than no gear at all.

Leo
Old 10-30-2004, 06:20 AM
  #29  
LDM
My Feedback: (15)
 
Join Date: May 2003
Location: Denver, PA
Posts: 9,326
Likes: 0
Received 1 Like on 1 Post
Default RE: The Robart Runaround!!!

Spy , I agree and disagree. I agree that they mean well but when ordering or sending in gear for a fix they need to communicate in a honest manner the delivery times . I am a VP of sales and deal with many national retailers . I can assure you that most retailers do not like there product late however when they place there order we communicate honest delivery times .

Now - on Robart side , there may not be a reliable way to forcast expected needs unless there is predicable waves in there business . If airplane manufactuers were designing Robart specific planes then the forecast would be a litte more easy to read , but since its competitive and we like our choice there will not be a easy way for Robart to predict demand .

My other issue is that I feel the gear is over priced now for the amount of after market work that is needed. The Robo structs are a great example of this statemnet , you pay nearly $80 to cut , drill , hammer ect to get your strut to stay on . I do more work on that gear then on an entire ARF plane
Old 12-09-2004, 10:21 PM
  #30  
p47dman
Senior Member
My Feedback: (22)
 
Join Date: Sep 2002
Location: Burnsville, MN
Posts: 209
Likes: 0
Received 0 Likes on 0 Posts
Default RE: The Robart Runaround!!!

I ordered a set of trunions for the 630 gear. A very popular gear, many out there. It took 6 weeks to get the parts. And after many calls and getting told a different story each time I finally found out why it was taking so long to get my parts. The Robart Rep was giving them away a fly-ins that he was going to. Boy, wish I could have been at one of them cause my plane was down all that time. Makes me want to but something else next time!
Old 12-09-2004, 11:29 PM
  #31  
Wayne22
My Feedback: (2)
 
Wayne22's Avatar
 
Join Date: Apr 2002
Location: Strathcona county, AB, CANADA
Posts: 5,394
Received 0 Likes on 0 Posts
Default RE: The Robart Runaround!!!

I've had a set of j-3 cub gear on order since the middle of June through my LHS....lots of excuses, but no results to date.
Success!!!! The gear came in last weekend! They were well worth the wait!!
Old 12-17-2004, 12:35 AM
  #32  
IdefixRC
 
IdefixRC's Avatar
 
Join Date: Feb 2004
Location: Singapore, SINGAPORE
Posts: 129
Received 4 Likes on 2 Posts
Default RE: The Robart Runaround!!!

ORIGINAL: LDM

My other issue is that I feel the gear is over priced now for the amount of after market work that is needed. The Robo structs are a great example of this statemnet , you pay nearly $80 to cut , drill , hammer ect to get your strut to stay on . I do more work on that gear then on an entire ARF plane
Fully agree. The margin must be fantastic. 100-150 for a pair of retract mechanics (material costs ~10$...).

To add to the delay issue: I waited close to 6 months for 1 pair of #631 retracts. The shop I bought the retracts from received 3 shipments during this time. The retracts where listed each time on the invoice but never included in the shipment......
Old 12-17-2004, 09:17 AM
  #33  
gow589
My Feedback: (1)
 
Join Date: Aug 2004
Location: evansville, IN
Posts: 796
Received 25 Likes on 22 Posts
Default RE: The Robart Runaround!!!

I have just found them to be unpleasent when I called, as If I am the one supose to be nice to them.
Old 12-17-2004, 07:32 PM
  #34  
1wolf
My Feedback: (3)
 
Join Date: Jan 2003
Location: Arnaudville La.
Posts: 31
Likes: 0
Received 0 Likes on 0 Posts
Default RE: The Robart Runaround!!!

I would have to agree with earlier posts! If you want custom go to Shindin or Gene Barton. Both do excellent work and my one little order always seems to mean something to them. Lenny makes great looking retracts and Gene made us some awesome articulated F-8 gear. Both of these guys always seem excited with my little orders that just don't seem to mean much to the "big" guys. I have also found that the custom retracts are built sturdier and handle our grass fields better than the "other Ro----" gear I have.
Old 12-17-2004, 09:00 PM
  #35  
gow589
My Feedback: (1)
 
Join Date: Aug 2004
Location: evansville, IN
Posts: 796
Received 25 Likes on 22 Posts
Default RE: The Robart Runaround!!!

ORIGINAL: 1wolf-RCU

I would have to agree with earlier posts! If you want custom go to Shindin or Gene Barton. Both do excellent work and my one little order always seems to mean something to them. Lenny makes great looking retracts and Gene made us some awesome articulated F-8 gear. Both of these guys always seem excited with my little orders that just don't seem to mean much to the "big" guys. I have also found that the custom retracts are built sturdier and handle our grass fields better than the "other Ro----" gear I have.
How do you like the F8F gear? I made my own but I only have 2 flights on them so far.
Old 12-18-2004, 09:49 AM
  #36  
1wolf
My Feedback: (3)
 
Join Date: Jan 2003
Location: Arnaudville La.
Posts: 31
Likes: 0
Received 0 Likes on 0 Posts
Default RE: The Robart Runaround!!!

They are a true work of art I will try to get some pics. I am a real fan of Gene's work. We bought 4 sets of B-25 retracts from Gene and I have never seen a stronger retract. May mean a rough landing could take out my blocks but I don't have to worry about my retracts. The F8 gear is beautiful It's what I like most about the whole plane!
Old 12-18-2004, 11:04 AM
  #37  
gow589
My Feedback: (1)
 
Join Date: Aug 2004
Location: evansville, IN
Posts: 796
Received 25 Likes on 22 Posts
Default RE: The Robart Runaround!!!

This was my gear:
http://www.rc-tech.net/gear/

I designed it myself but i have a few issues with it. If I ever get time to mess with it again hopefully I can get some of them sorted out.
Old 12-18-2004, 04:26 PM
  #38  
LDM
My Feedback: (15)
 
Join Date: May 2003
Location: Denver, PA
Posts: 9,326
Likes: 0
Received 1 Like on 1 Post
Default RE: The Robart Runaround!!!

Do they make gear for smaller planes ?60 to 90 size ?
Old 12-19-2004, 03:30 PM
  #39  
FokkerD7
My Feedback: (5)
 
FokkerD7's Avatar
 
Join Date: Dec 2002
Location: Franklin, OH
Posts: 374
Likes: 0
Received 0 Likes on 0 Posts
Default RE: The Robart Runaround!!!

Well let me start by saying that I have had NO problem with Robart. I call and order what I need and they were shipped when they said. In fact I bought a Sea Fury that had century rejects in it. The mains were built wrong I sent them back to century and made a power point doc. to explain that they were built wrong. They installed the main strut on the back side. I tried to turn them around and found that they were only loctite. I don’t know about you but if I have a 34 lb. plane in the air would you like to land if the main gear only had loctite. Well they pin the main and tightened up the linkage that they said was not sent out that way. After a few calls and $60 they were ship back to me. Then I received them back and a bill for $84 Might I add some time later well I could go on but lets just say I will stay with Robart.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell or Share My Personal Information -

Copyright © 2023 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.