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-   -   Redcat racing website issue (https://www.rcuniverse.com/forum/redcat-racing-support-427/8559301-redcat-racing-website-issue.html)

spongeyguy 03-09-2009 11:54 AM

Redcat racing website issue
 
Hey I am having issues on redcatracing.com I am trying to do a search for exhaust and when I do I get an error message saying the task cannot be completed and then it seems to crash the site. I can search for anything else just not exhaust

RedcatRacing 03-09-2009 12:25 PM

RE: Redcat racing website issue
 
Which search are you using?

If you use the one at top right of the home page, this is the page I get.

http://www.redcatracing.com/RC-Cars?search=exhaust

Also, what it the exact search term you are using?

Darin

Encountr 03-09-2009 01:43 PM

RE: Redcat racing website issue
 
top right of main page: exhaust

error and website crashes.... same here.... not working.

Internet Explorer 6 on Windows XP Pro.
all security update installed.

edit: internet explorer cannot open the site ''http://www.redcatracing.com/RC-Cars?search=exhaust''
operation cancelled

This is the exact error i get when i use the search top right corner of main page.
When i click OK in the error box, the browser exits
I get the exact same thing when i click on the link you posted (since its the string use to search when using the search feature on your site)

Regards.

RedcatRacing 03-09-2009 03:02 PM

RE: Redcat racing website issue
 
Thanks.

I will get this fixed.

Darin

spongeyguy 03-09-2009 11:06 PM

RE: Redcat racing website issue
 
It seems to be working now. Thanks

RedcatRacing 03-10-2009 01:52 PM

RE: Redcat racing website issue
 
Thanks for letting us know of the issue. We were able to fix it.

Darin

Jason535 03-11-2009 05:15 AM

RE: Redcat racing website issue
 
what about searching the parts by model. When i click on catagory volcano SV and on rc car parts and hit search it doesnt do anything? However i can search manually by parts number but takes a long time if you have a long list like i always do. thank you

RedcatRacing 03-11-2009 03:47 PM

RE: Redcat racing website issue
 
Are you going here:

http://www.redcatracing.com/search/volcanosearch.html

When you click the submit button for volcano SV it should show you all parts associated with that model.

Darin

Jason535 03-11-2009 07:57 PM

RE: Redcat racing website issue
 
yes im going there but its nit showing all of the parts as you described. I click it and nothing happens.

RedcatRacing 03-11-2009 10:28 PM

RE: Redcat racing website issue
 
May I ask what browser you are using?

Thanks

Darin

Jason535 03-12-2009 01:19 AM

RE: Redcat racing website issue
 
internet explorer 6/Microsoft XP

RedcatRacing 03-12-2009 02:04 PM

RE: Redcat racing website issue
 
I just tested here with multiple versions of IE with no problem. Can someone else check with internet explorer if you are getting the problem above.

Thanks

darin

perhamrocks 03-12-2009 08:05 PM

RE: Redcat racing website issue
 
Darin, the part # or description search works, but the category search is not working


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