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Search: Posts Made By: robart-joe
Showing results 1 to 25 of 43
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01-02-2015, 11:14 AM
Replies: 12
Views: 1,146
Posted By robart-joe

All - I want to point out I am no longer...

All -

I want to point out I am no longer employed with Robart. You will have to call directly to get a response as my email and phone is no longer connected. Best of luck to you in your future...
09-14-2014, 07:46 PM
Replies: 2
Views: 446
Posted By robart-joe

The Robart P-51 Hubs will fit the 5" tires. It...

The Robart P-51 Hubs will fit the 5" tires. It will also fit the 5-1/4", 5-1/2", & 6" Tires. Thank you for choosing Robart.

Joe Rehak
Engineering / Ops Manager
Robart Mfg
09-14-2014, 07:44 PM
Replies: 2
Views: 242
Posted By robart-joe

Thank you for your purchase. Your P51 Hubs will...

Thank you for your purchase. Your P51 Hubs will fit the 5" robart tire. It will also fit the 5-1/4", 5-1/2", & 6" tires for your information. If you have any additional questions, please let me know....
09-14-2014, 07:42 PM
Replies: 1
Views: 765
Posted By robart-joe

Sorry for the way we have handled this up to this...

Sorry for the way we have handled this up to this point. Do you mind me asking who you spoke with (Sales Rep)? I recently received an order in our system for the giant scale KMP B25. If you would...
06-17-2014, 08:12 AM
Replies: 136
Views: 33,678
Posted By robart-joe

810RS is available on the website. You can enter...

810RS is available on the website. You can enter 810RS in the search box in the top if the link below does not work. Thanks.

http://robart.com/products/810rs-100-deg-rotating-pneumatic-retract...
06-16-2014, 06:26 PM
Replies: 136
Views: 33,678
Posted By robart-joe

The gear was made as short as possible. Unlike a...

The gear was made as short as possible. Unlike a pneumatic arrangement, we have to take the length of the motor into consideration as well as the threaded shaft to operate the gear up and down. This...
06-11-2014, 06:16 AM
Replies: 136
Views: 33,678
Posted By robart-joe

I just forwarded your request to the website guy....

I just forwarded your request to the website guy. I will follow up in a couple of days to ensure it has been completed. Thanks for the recommendations.
06-11-2014, 04:14 AM
Replies: 136
Views: 33,678
Posted By robart-joe

Dont know for sure when the sale will end. Now...

Dont know for sure when the sale will end. Now that we are shipping units, I would say they will pull the sale within a week or so. It was meant to get pre-orders and we finished up all the parts....
06-10-2014, 08:24 PM
Replies: 136
Views: 33,678
Posted By robart-joe

The 810 Series is rated for 8-18 lbs. This is in...

The 810 Series is rated for 8-18 lbs. This is in line with our 530 / 550 series gear. They are sized for 7/16 dia struts. It is offered in pneumatic (810RS) and electric (810RSE). The electric...
04-17-2014, 10:17 AM
Replies: 2,776
Views: 505,796
Posted By robart-joe

There should be a bright yellow warning sheet...

There should be a bright yellow warning sheet included with the packaging explaining to read the control box instructions before any connections are to be made. if you send me an email to...
04-17-2014, 08:19 AM
Replies: 2,776
Views: 505,796
Posted By robart-joe

All of our electric offerings must be plugged...

All of our electric offerings must be plugged into the control box. Without it, you will void the warranty and ruin the actuator.
04-15-2014, 05:55 PM
Replies: 2,776
Views: 505,796
Posted By robart-joe

David - If you are still having issues with...

David -

If you are still having issues with any of your product, I would like to take a look at them and upgrade them if they are still giving you problems. We have recently updated all of our...
Forum: The Clubhouse
04-07-2014, 05:00 PM
Replies: 101
Views: 7,724
Posted By robart-joe

Our new rotating retract should be complete by...

Our new rotating retract should be complete by the end of this month. It is not a direct replacement for the 615. Parts are in production as we speak. They are being offered in pneumatic or electric....
Forum: The Clubhouse
04-06-2014, 10:28 AM
Replies: 101
Views: 7,724
Posted By robart-joe

I am sorry for the way your situation was...

I am sorry for the way your situation was handled. In speaking on the lying comments, I was referring to lead times and delivery dates. If someone told you the wrong gear for your plane, I do...
Forum: The Clubhouse
04-06-2014, 09:26 AM
Replies: 101
Views: 7,724
Posted By robart-joe

If you would have actually read what I posted...

If you would have actually read what I posted above, you would see I was explaining the fact we are not lying to our customers, we have run into issues that have caused us to miss promise dates. If...
Forum: The Clubhouse
04-06-2014, 06:39 AM
Replies: 101
Views: 7,724
Posted By robart-joe

I dont want to add fuel to the fire but I would...

I dont want to add fuel to the fire but I would like to add some information to help people form a more informed opinion about us before we look any worse. The customer in question has been waiting...
Forum: The Clubhouse
04-03-2014, 07:23 PM
Replies: 101
Views: 7,724
Posted By robart-joe

Teno - We will be at Toledo if you would...

Teno -

We will be at Toledo if you would like to discuss this otherwise if you tell me what retract you ordered, I can give you a firm date right now. Please let me know how I can help. I can be...
02-10-2014, 07:45 AM
Replies: 12
Views: 1,146
Posted By robart-joe

This gear in question and a lot of others are...

This gear in question and a lot of others are assembled waiting for control boards to arrive from Down and Locked. At the moment, I have over 100 boards on order and as soon as they arrive, we will...
11-21-2013, 09:49 AM
Replies: 75
Views: 5,301
Posted By robart-joe

Our website is down due to some technical...

Our website is down due to some technical difficulties with our hosting company. When functionality is restored, the sale will still be going on. Sorry for the inconvenience.
Forum: RC Jets
11-10-2013, 04:43 PM
Replies: 9
Views: 794
Posted By robart-joe

The upper strut tube you ordered was completed in...

The upper strut tube you ordered was completed in our machine shop on Friday. It will be in paint Monday and should be out to you no later than Wednesday. We were out of stock and had to make a batch...
10-29-2013, 05:09 AM
Replies: 4,694
Views: 677,797
Posted By robart-joe

You guys can believe what you want. Eric came to...

You guys can believe what you want. Eric came to talk to me when whoever called in. I explained it the same to him. I take time out of my other responsibilities to help improve some of our lacking...
10-27-2013, 05:01 PM
Replies: 4,694
Views: 677,797
Posted By robart-joe

There is no way to tell. Any new electric...

There is no way to tell. Any new electric trunions will be set screw style and are in stock and available for purchase if you want. Let me say it again, any gear that was shipped was 100% tested and...
10-24-2013, 05:44 PM
Replies: 4,694
Views: 677,797
Posted By robart-joe

Version 2 trunions use set screws instead of the...

Version 2 trunions use set screws instead of the standard slit strut clamp with cap screw. There was a very small batch of replacement part trunions we shipped that were not to spec. These customers...
10-09-2013, 06:14 AM
Replies: 75
Views: 5,301
Posted By robart-joe

Sure. I can have our shipping person check the...

Sure. I can have our shipping person check the durometer of the tires with their fingers. Without a gauge, I can not guarantee the density be identical. I am trying to be as open and honest as I can...
10-09-2013, 04:33 AM
Replies: 4,694
Views: 677,797
Posted By robart-joe

The double pin trunion will be used in the future...

The double pin trunion will be used in the future as the change is implemented (Older parts consumed). This does not use a second plastic housing block (Cam Block). We had a small batch of trunions...
Showing results 1 to 25 of 43
 


 
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