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HELP!!! Align 500 battery defected

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HELP!!! Align 500 battery defected

Old 07-06-2010, 12:35 AM
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Default HELP!!! Align 500 battery defected

Hi,

I am new in this forum and seeking help on my Trex 500 flybarless battery. I had this heli for about 1 month and less than 10 flights, the align 6 cell battery always have 1 of the cell voltage drops much lower than the others. I spent a lot of time trying to balance this 1 cell and still drops fast and takes a long time to balance that cell.

I tried to email Align and no reply. Today,after my flight the battery expanded and feels hot, I figured this battery is unsafe to use.

Anyone have experience dealing with Align for a battery replacement?Please advise.
Old 07-06-2010, 01:17 AM
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Default RE: HELP!!! Align 500 battery defected

If you bought it at your local hobby shop, find out how to get in touch with their distributor. I had an issue with an Align product and that's how I was able to solve it.
Old 07-06-2010, 09:54 AM
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Default RE: HELP!!! Align 500 battery defected

The problem is that I bought it from Taiwan and the only way is to contact Align.
Old 07-06-2010, 12:03 PM
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Default RE: HELP!!! Align 500 battery defected

good luck on trying to get a response from Align.  Many have tried with less than satisfactory results.
Old 07-06-2010, 12:57 PM
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Default RE: HELP!!! Align 500 battery defected



Hard to believe such a great product with no support.</p>

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