Delamination issue with Horizon Hobby Apprentice
#1
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Join Date: Sep 2007
Location: Brookfield, WI
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Delamination issue with Horizon Hobby Apprentice
I have purchased a number of Horizon Hobby aircraft and found them quite good and their service support, until recently, excellent. Within the past 2 months, I have had two crashes of two Apprentice 14e aircraft. The last one a week ago. They both disintegrated in the air. We examined the situation at the field in both cases and found that the elevator had delaminated. I'm including some pictures. The elevator showed signs on one that the outer sheet to the thin foam core was starting to delaminate as well.
The issue for Horizon Hobby appears to be poor quality manufacturing control. The edges on both the elevator and the rudder are not being sealed properly. I called Horizon Hobby last week, to inform them of what I was encountering. It was news to them, that my problems were outliers. Yesterday I visited one of my local hobby stores, to pick up a set of replacement elevator and rudder components. I had the evidence of the last crash with me. Upon showing them the situation, the owner of the store confided that he had the same thing happen to him a week prior. His plane was brand new. He returned his item to Horizon Hobby. I do not plan to purchase another Apprentice.
The issue for Horizon Hobby appears to be poor quality manufacturing control. The edges on both the elevator and the rudder are not being sealed properly. I called Horizon Hobby last week, to inform them of what I was encountering. It was news to them, that my problems were outliers. Yesterday I visited one of my local hobby stores, to pick up a set of replacement elevator and rudder components. I had the evidence of the last crash with me. Upon showing them the situation, the owner of the store confided that he had the same thing happen to him a week prior. His plane was brand new. He returned his item to Horizon Hobby. I do not plan to purchase another Apprentice.
#4
I have found that their quality control is sub par lately as well. They used to be the leader and now they can barely keep up. I keep hoping they wise up, but I have been let down with my last three planes from them. I hope the fourth one that just arrived is a different story.
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