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Old 12-31-2009, 02:57 PM
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46u
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Default live chat

Even with all the negative I heard about XHeli.com thought I would give them a try. I had a question so I thought I would try there live chat. One thing for sure have to wonder what there terminology of shortly means as I have been waiting a LONG time to talk to some one and all I get is
[All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.]

Hope the rest of there service is better then there live chat. Wondering if they are hiring as I need a job. Will post back with my experience with the rest of there service and give a first hand review.
Old 12-31-2009, 03:33 PM
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davecal1
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Good Luck
Old 12-31-2009, 03:41 PM
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46u
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It took about 20 minutes which is not good but being the holidays I will except it this time. I am from the OLD SCHOOL and service with get my business quicker then even price. On my helicopters I do a lot of business with USA Hobby and there service is GREAT. But what I ordered from XHELI USA Hobby does not carry.[]
Old 01-06-2010, 08:30 PM
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Default RE: live chat

Sorry due to the busy holiday season we are slammed. You can call us after 5pm PST, that's when our phone volume is at the lowest. You can reach me at www.rcdiscuss.com

Andy
Old 01-06-2010, 08:38 PM
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46u
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All is good and I understand. The only problem you being on the west coast and I am on the east cost takes a week to get my items. The order I am waiting on now has been over a week do to the holidays. I know I can have it shipped by a faster way but shipping is all ready high. Then some of the shippers went up all ready this year! [] I sell some on eBay and I am all ways hearing about shipping prices but there is nothing I can do. Like I said all is good.
Old 01-06-2010, 08:46 PM
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Andy

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