Register

If this is your first visit, please click the Sign Up now button to begin the process of creating your account so you can begin posting on our forums! The Sign Up process will only take up about a minute of two of your time.

Results 1 to 4 of 4

  1. #1

    Join Date
    Feb 2005
    Location
    MUNDELEIN, IL
    Posts
    1,550
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback

    Thumbs down servocity.com - Terrible first impression! :(

    I just received my first order from Servo City, and based on this first impression it will be my last. Life is too short to deal with poor product support!

    I bought 5 Hitec servos, and one of them is "jittery" around center- no matter what channel I put it on, or what battery is powering the setup. I called Servo City about it, and they told me that I have to contact the manufacturer! No help, just left me swinging in the wind. So we'll see how Hitec handles it, but I can only imagine that I will have to pay for postage to replace a brand new part.

    And to top it off, the Futaba receiver that I ordered was not in it's original packaging- just shoved into a zipper bag. Totally unprofessional!

    I'm glad I started with a small order- I'll save the big order for Tower. At least I know what I'm getting myself into with them.

    Booo, servocity.com!
    #26 Club Saito (2) FA-62's, FA-90TS, FA-120R3, FA-125a
    -Glowhead Brother #2 -

  2. #2

    Join Date
    Feb 2002
    Location
    Fairfield Glade, TN
    Posts
    463
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    I have been doing business with ServoCity for many years and have never had a problem with what I have ordered from them or their customer service.
    Jerry

  3. #3

    Join Date
    Dec 2002
    Location
    Alpharetta, GA
    Posts
    718
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    I'm surprised they would not exchange the servo.......as for the Futaba, SC busts up the radio kits and sell a lot of transmitters only...............they sell the servos, receiver's, switches ect out of the original transmitter box and package it in plastic zip bag. The OEM stand alone recievers most people sell have a higher cost.

    Sorry you had trouble on your first order, been ordering from them for years with out trouble but to be honest I never had a bad Hitec servo to send back either.

  4. #4

    Join Date
    Feb 2005
    Location
    MUNDELEIN, IL
    Posts
    1,550
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    Yeah it pretty much floored me that they foisted me off onto Hitec for the bad servo. Hitec was cool about it, and is doing the right thing.

    And yes, when I purchase a "new" item, I expect it to be in the factory packaging. So be it!
    #26 Club Saito (2) FA-62's, FA-90TS, FA-120R3, FA-125a
    -Glowhead Brother #2 -


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
All times are GMT -6. The time now is 11:48 PM.

SEO by vBSEO 3.6.1 ©2011, Crawlability, Inc.