View Poll Results: A poll
Voters: 48. You may not vote on this poll
Evolution Engines and the lack of parts support by Horizon!
01-15-2010, 08:11 AM
#77
RE: Evolution Engines and the lack of parts support by Horizon!
ORIGINAL: MOTORMAN37
I am proud to be a Democrat.
ORIGINAL: scott17
Democrat, I presume...?
ORIGINAL: spaceworm
Oh, thank you, finally a PC, sensitive approach to our anger management problem. I am happy for you that you did not say ''...kick the dog...'' or you would have PETA, ASPCA, and probably the NRA on your sorry butt. I may not know engines like you presume to, but I hope to be more sensitive to real world issues. I am glad my wife does not read this forum, or I would have to exercise controls to prevent that from happening (maybe I should kick her into submission). You, sir, have lost all of your credibilty with me (not that you would even care).
ORIGINAL: blw
A few of you will notice that your posts were either deleted in full, or were edited due to flaming and name calling. If you feel like doing those things, take a deep breath, count to 1000, go run your favorite engine for a while, kick the wife, or whatever before letting your fingers run rampant on your keyboards.
A few of you will notice that your posts were either deleted in full, or were edited due to flaming and name calling. If you feel like doing those things, take a deep breath, count to 1000, go run your favorite engine for a while, kick the wife, or whatever before letting your fingers run rampant on your keyboards.
Oh, thank you, finally a PC, sensitive approach to our anger management problem. I am happy for you that you did not say ''...kick the dog...'' or you would have PETA, ASPCA, and probably the NRA on your sorry butt. I may not know engines like you presume to, but I hope to be more sensitive to real world issues. I am glad my wife does not read this forum, or I would have to exercise controls to prevent that from happening (maybe I should kick her into submission). You, sir, have lost all of your credibilty with me (not that you would even care).
I am proud to be a Democrat.
01-15-2010, 04:21 PM
#80
Member
Join Date: Nov 2008
Location: White Bear Lake, MN
Posts: 59
Likes: 0
Received 0 Likes
on
0 Posts
RE: Evolution Engines and the lack of parts support by Horizon!
If Horizon's support is so bad then why did you buy their engine.
The .60NX is brand new for crying out loud. Why would you need parts for it anyways.
Look at all the other engines on Horizon's website they all have parts in stock. Once this engine is on the market for a while they will come.
Compare the prices of Evolution parts to OS engine parts. The OS engine parts are 2 to 3 times more expensive.
You are not going to find a company with better customer support.
Have a nice day,
The .60NX is brand new for crying out loud. Why would you need parts for it anyways.
Look at all the other engines on Horizon's website they all have parts in stock. Once this engine is on the market for a while they will come.
Compare the prices of Evolution parts to OS engine parts. The OS engine parts are 2 to 3 times more expensive.
You are not going to find a company with better customer support.
Have a nice day,
01-15-2010, 06:18 PM
#81
RE: Evolution Engines and the lack of parts support by Horizon!
ORIGINAL: PulseXT40
If Horizon's support is so bad then why did you buy their engine.
The .60NX is brand new for crying out loud. Why would you need parts for it anyways.
Look at all the other engines on Horizon's website they all have parts in stock. Once this engine is on the market for a while they will come.
Compare the prices of Evolution parts to OS engine parts. The OS engine parts are 2 to 3 times more expensive.
You are not going to find a company with better customer support.
Have a nice day,
If Horizon's support is so bad then why did you buy their engine.
The .60NX is brand new for crying out loud. Why would you need parts for it anyways.
Look at all the other engines on Horizon's website they all have parts in stock. Once this engine is on the market for a while they will come.
Compare the prices of Evolution parts to OS engine parts. The OS engine parts are 2 to 3 times more expensive.
You are not going to find a company with better customer support.
Have a nice day,
Why don't you start out by reading the posts, then maybe you would understand why I wanted some spare parts. I do agree with you on the OS prices, and then again if you would have read the posts you would have seen that I commented on that too!
01-22-2010, 05:34 PM
#82
Senior Member
RE: Evolution Engines and the lack of parts support by Horizon!
ORIGINAL: MOTORMAN37
I went to order a new piston and sleeve for my New Evolution .60NX (Since I played with the stock one), and found out that they are backordered untill April. I had a conversation with Horizon over the phone concerning the fact they are marketing an engine with next to no spares available.
They do not have the case, head, bearings, or Piston and sleeve, gasket's, Carb, Head shims or pretty much anything available at the moment. I have to say that this is the worst parts availability I have come across in RC. I ended up ordering another .60NX to have spare parts if I need them.
I even went as far as asking if they would sell me a sleeve assy from another engine. The lame excuse that I was on the phone was that it is a New product and parts are not useally available for them untill the factory catches up.[X(]
I went to order a new piston and sleeve for my New Evolution .60NX (Since I played with the stock one), and found out that they are backordered untill April. I had a conversation with Horizon over the phone concerning the fact they are marketing an engine with next to no spares available.
They do not have the case, head, bearings, or Piston and sleeve, gasket's, Carb, Head shims or pretty much anything available at the moment. I have to say that this is the worst parts availability I have come across in RC. I ended up ordering another .60NX to have spare parts if I need them. I even went as far as asking if they would sell me a sleeve assy from another engine. The lame excuse that I was on the phone was that it is a New product and parts are not useally available for them untill the factory catches up.[X(]
This is entirely our fault and I apologize for causing the angst you are experiencing trying to get the parts you want to buy. We simply screwed up on the parts with our initial order. We normally do have them on hand the day we ship the first order but that didn't happen this time. We had some systemic errors that caused the problems on this and the new 82B engines but these have been addressed and I hope this same issue will not occur again. (note - I said 'hope' and same' issue. After all - at the end of the day Horizon is made up of human beings).
On a good note, I have been traveling in China for the past two weeks and visited with the factory and they have a rush order of parts leaving by the end of this month to help with this situation.
Again, I apologize and this is not our normal way to do business.
01-22-2010, 06:47 PM
#83
RE: Evolution Engines and the lack of parts support by Horizon!
ORIGINAL: Pete Bergstrom
Motorman,
This is entirely our fault and I apologize for causing the angst you are experiencing trying to get the parts you want to buy. We simply screwed up on the parts with our initial order. We normally do have them on hand the day we ship the first order but that didn't happen this time. We had some systemic errors that caused the problems on this and the new 82B engines but these have been addressed and I hope this same issue will not occur again. (note - I said 'hope' and same' issue. After all - at the end of the day Horizon is made up of human beings).
On a good note, I have been traveling in China for the past two weeks and visited with the factory and they have a rush order of parts leaving by the end of this month to help with this situation.
Again, I apologize and this is not our normal way to do business.
ORIGINAL: MOTORMAN37
I went to order a new piston and sleeve for my New Evolution .60NX (Since I played with the stock one), and found out that they are backordered untill April. I had a conversation with Horizon over the phone concerning the fact they are marketing an engine with next to no spares available. They do not have the case, head, bearings, or Piston and sleeve, gasket's, Carb, Head shims or pretty much anything available at the moment. I have to say that this is the worst parts availability I have come across in RC. I ended up ordering another .60NX to have spare parts if I need them. I even went as far as asking if they would sell me a sleeve assy from another engine. The lame excuse that I was on the phone was that it is a New product and parts are not useally available for them untill the factory catches up.[X(]
I went to order a new piston and sleeve for my New Evolution .60NX (Since I played with the stock one), and found out that they are backordered untill April. I had a conversation with Horizon over the phone concerning the fact they are marketing an engine with next to no spares available.
They do not have the case, head, bearings, or Piston and sleeve, gasket's, Carb, Head shims or pretty much anything available at the moment. I have to say that this is the worst parts availability I have come across in RC. I ended up ordering another .60NX to have spare parts if I need them. I even went as far as asking if they would sell me a sleeve assy from another engine. The lame excuse that I was on the phone was that it is a New product and parts are not useally available for them untill the factory catches up.[X(]
This is entirely our fault and I apologize for causing the angst you are experiencing trying to get the parts you want to buy. We simply screwed up on the parts with our initial order. We normally do have them on hand the day we ship the first order but that didn't happen this time. We had some systemic errors that caused the problems on this and the new 82B engines but these have been addressed and I hope this same issue will not occur again. (note - I said 'hope' and same' issue. After all - at the end of the day Horizon is made up of human beings).
On a good note, I have been traveling in China for the past two weeks and visited with the factory and they have a rush order of parts leaving by the end of this month to help with this situation.
Again, I apologize and this is not our normal way to do business.
01-22-2010, 07:15 PM
#84
Senior Member
RE: Evolution Engines and the lack of parts support by Horizon!
Broken Wings,Our Glow engines have always been made in China and our Gas engines are mode for us by MVVS in the Czech Republic.
01-22-2010, 10:32 PM
#85
RE: Evolution Engines and the lack of parts support by Horizon!
ORIGINAL: Pete Bergstrom
Motorman,
This is entirely our fault and I apologize for causing the angst you are experiencing trying to get the parts you want to buy. We simply screwed up on the parts with our initial order. We normally do have them on hand the day we ship the first order but that didn't happen this time. We had some systemic errors that caused the problems on this and the new 82B engines but these have been addressed and I hope this same issue will not occur again. (note - I said 'hope' and same' issue. After all - at the end of the day Horizon is made up of human beings).
On a good note, I have been traveling in China for the past two weeks and visited with the factory and they have a rush order of parts leaving by the end of this month to help with this situation.
Again, I apologize and this is not our normal way to do business.
ORIGINAL: MOTORMAN37
I went to order a new piston and sleeve for my New Evolution .60NX (Since I played with the stock one), and found out that they are backordered untill April. I had a conversation with Horizon over the phone concerning the fact they are marketing an engine with next to no spares available. They do not have the case, head, bearings, or Piston and sleeve, gasket's, Carb, Head shims or pretty much anything available at the moment. I have to say that this is the worst parts availability I have come across in RC. I ended up ordering another .60NX to have spare parts if I need them. I even went as far as asking if they would sell me a sleeve assy from another engine. The lame excuse that I was on the phone was that it is a New product and parts are not useally available for them untill the factory catches up.[X(]
I went to order a new piston and sleeve for my New Evolution .60NX (Since I played with the stock one), and found out that they are backordered untill April. I had a conversation with Horizon over the phone concerning the fact they are marketing an engine with next to no spares available.
They do not have the case, head, bearings, or Piston and sleeve, gasket's, Carb, Head shims or pretty much anything available at the moment. I have to say that this is the worst parts availability I have come across in RC. I ended up ordering another .60NX to have spare parts if I need them. I even went as far as asking if they would sell me a sleeve assy from another engine. The lame excuse that I was on the phone was that it is a New product and parts are not useally available for them untill the factory catches up.[X(]
This is entirely our fault and I apologize for causing the angst you are experiencing trying to get the parts you want to buy. We simply screwed up on the parts with our initial order. We normally do have them on hand the day we ship the first order but that didn't happen this time. We had some systemic errors that caused the problems on this and the new 82B engines but these have been addressed and I hope this same issue will not occur again. (note - I said 'hope' and same' issue. After all - at the end of the day Horizon is made up of human beings).
On a good note, I have been traveling in China for the past two weeks and visited with the factory and they have a rush order of parts leaving by the end of this month to help with this situation.
Again, I apologize and this is not our normal way to do business.
I hope this never happens again, and that Horizon learns something from this. I had to buy a complete engine to have parts available if I needed them, since I had planned on running it with both configurations. A $26 Cylinder Assy would have beeen cheaper than the $149 engine that I purchased. If I new for sure that I could get a Cylinder sooner than Late April (Website) I would sell the extra engine. I sure hope this engine is as Good as Horizon is marketing it to be.
Evolution .60NX Parts that are Backorderd
BB, Rear (Open Race): 52NX, 60NX
$7.99 [EVO052110]
Back Ordered
Screw Set, Engine: 52NX, 60NX
$2.99 [EVO052901]
Back Ordered
-
Crankcase: 60NX
$14.40 [EVO060101]
Back Ordered
Cylinder Head: 60NX
$4.71 [EVO060103]
Back Ordered
Cylinder Head Shim: 60NX
$0.31 [EVO060112]
Back Ordered
Cylinder Liner and Piston Set (ABC): 60NX
$26.19 [EVO060203]
Back Ordered
Gasket Set (Engine): 60NX
$0.47 [EVO060416]
Back Ordered
Complete Carburetor: 60NX
$31.43 [EVO060801]
Back Ordered
Carburetor Body and Spray Bar: 60NX
$8.38 [EVO060863]
Back Ordered
Muffler-E46601:A
$14.24 [EVO100601]
Back Ordered
01-22-2010, 10:41 PM
#86
RE: Evolution Engines and the lack of parts support by Horizon!
going out on a limb here, and i certainly mean no disrespect, but Motorman,
did your new motor break?
i mean really, Horizon shouldn't be held accountable for someone buying a brand new motor and then tearing it down to do some grinding work on it and then deciding that the seller should have parts on hand to replace what might be ruined before the new motor was even run.
it's your business to do whatever you want with anything you buy, but Horizon is a great place to buy from.
if you had bought this motor, run it right away and something broke, and they didn't have parts, then i would totally agree with you that they should be accountable to replace the engine..................but you haven't as yet put fuel in it.
did your new motor break?
i mean really, Horizon shouldn't be held accountable for someone buying a brand new motor and then tearing it down to do some grinding work on it and then deciding that the seller should have parts on hand to replace what might be ruined before the new motor was even run.
it's your business to do whatever you want with anything you buy, but Horizon is a great place to buy from.
if you had bought this motor, run it right away and something broke, and they didn't have parts, then i would totally agree with you that they should be accountable to replace the engine..................but you haven't as yet put fuel in it.
01-22-2010, 11:22 PM
#87
RE: Evolution Engines and the lack of parts support by Horizon!
Summerwind,
I purchased the engine and did the mods, and will run it when I get around to it (Weather permitting). I just wanted to PURCHASE a New sleeve to have on hand. I also had full intentions on testing both (STOCK & MOD). I also mean no dissrespect to you either, but why on earth would you put something on the market with NO SPARE PARTS AVAILABLE FOR MONTHS. Horizon fell on the SWORD with this engine, and that opinion is not going to change with me. This is no different than going to your local dealer, and buying a new car, to then find out that there are no parts available for months.[X(] If you look at the poll numbers, it is the General opinion that they need to Beef up there parts support. I never stated anywhere that they are not an nice company to deal with in other aspects.
I purchased the engine and did the mods, and will run it when I get around to it (Weather permitting). I just wanted to PURCHASE a New sleeve to have on hand. I also had full intentions on testing both (STOCK & MOD). I also mean no dissrespect to you either, but why on earth would you put something on the market with NO SPARE PARTS AVAILABLE FOR MONTHS. Horizon fell on the SWORD with this engine, and that opinion is not going to change with me. This is no different than going to your local dealer, and buying a new car, to then find out that there are no parts available for months.[X(] If you look at the poll numbers, it is the General opinion that they need to Beef up there parts support.
I never stated anywhere that they are not an nice company to deal with in other aspects.
01-23-2010, 04:39 AM
#88
RE: Evolution Engines and the lack of parts support by Horizon!
Over $111 parts for a $149 engine. I have never needed that many parts for any engine. I'm thinking a Jett is very reasonable at this point. I wish you the best with your project.
turbo
turbo
01-23-2010, 06:59 AM
#89
Senior Member
My Feedback: (3)
Join Date: Jan 2005
Location: Mather, CA
Posts: 2,222
Likes: 0
Received 0 Likes
on
0 Posts
RE: Evolution Engines and the lack of parts support by Horizon!
The up side is, if you have a warranty issue they can't repair it, so they have to give you a whole new engine
01-23-2010, 09:45 AM
#90
RE: Evolution Engines and the lack of parts support by Horizon!
ORIGINAL: turbo.gst
Over $111 parts for a $149 engine. I have never needed that many parts for any engine. I'm thinking a Jett is very reasonable at this point. I wish you the best with your project.
turbo
Over $111 parts for a $149 engine. I have never needed that many parts for any engine. I'm thinking a Jett is very reasonable at this point. I wish you the best with your project.
turbo
I never said I needed all of those parts. I only wanted a Spare Cylinder /Piston.
I was only pointing out the fact that they have every part unique to the .60NX on backorder.
01-23-2010, 11:14 AM
#91
RE: Evolution Engines and the lack of parts support by Horizon!
It was a good thing to read what Pete Bergstrom had to say about the parts situation. Most places would just ignore the thread.
Okay, we have heard from Horizon on the official reason for the parts mistakes. Let's move on now. This is getting close to manufacturer bashing.
Okay, we have heard from Horizon on the official reason for the parts mistakes. Let's move on now. This is getting close to manufacturer bashing.
01-23-2010, 01:48 PM
#93
RE: Evolution Engines and the lack of parts support by Horizon!
This thread goes to show that you need to be careful what you say on the Internet.
I've read this from the beginning and what Motorman says in the previous two posts is what he has said the entire thread but many are taking his words differently.
Horizon will have spare parts eventually.
I've read this from the beginning and what Motorman says in the previous two posts is what he has said the entire thread but many are taking his words differently.
Horizon will have spare parts eventually.
01-23-2010, 02:27 PM
#94
RE: Evolution Engines and the lack of parts support by Horizon!
I never thought you needed all the parts, but IF I was to spend that much money, I woud bring home a entire new engine! In this case it would be a Jett. Like I said, Good luck with your project.
turbo
turbo
01-23-2010, 06:23 PM
#95
RE: Evolution Engines and the lack of parts support by Horizon!
[color=#FF0000]
I had time and the weather was permitting (35 deg F) to get it fired up, and all I can say is wow. The little cleaning up of the ports, and crank really returned some good numbers. I ran two 16 oz tanks through it today, and recorded 15,520 not even really pushing it hard, which I then backed it off to 15,200 and let it get some time on it. I was running a APC 10-8, Jett Stream Muffler, on WC 20/20 (only partially open gallon of fuel on hand with an aditional 3 oz's of castor oil, and the stock plug. The engine ran awesome and acted like it does not really need anymore running in since it easily held a needle setting. I plan on now eliminating one shim and running it on 10% in the Sundowner this spring. I was pretty sure it would respond to the dremel, but was not 100% sure, that is why I was looking to purchase a spare cylinder and liner. The saga is over, and I now have an extra .60NX in the box. Feel free to PM me.
ITS A WINNER
I had time and the weather was permitting (35 deg F) to get it fired up, and all I can say is wow. The little cleaning up of the ports, and crank really returned some good numbers. I ran two 16 oz tanks through it today, and recorded 15,520 not even really pushing it hard, which I then backed it off to 15,200 and let it get some time on it. I was running a APC 10-8, Jett Stream Muffler, on WC 20/20 (only partially open gallon of fuel on hand with an aditional 3 oz's of castor oil, and the stock plug. The engine ran awesome and acted like it does not really need anymore running in since it easily held a needle setting. I plan on now eliminating one shim and running it on 10% in the Sundowner this spring. I was pretty sure it would respond to the dremel, but was not 100% sure, that is why I was looking to purchase a spare cylinder and liner. The saga is over, and I now have an extra .60NX in the box. Feel free to PM me.
01-23-2010, 06:32 PM
#97
RE: Evolution Engines and the lack of parts support by Horizon!
If I wanted a Jett, believe me I would have bought one. This thread was never about which engine is better or which one should I have purchased. it was instead about the same thing I mentioned from the beginning (No spare parts are availableat the moment).
This thread was never about which engine is better or which one should I have purchased. it was instead about the same thing I mentioned from the beginning (No spare parts are availableat the moment).
01-23-2010, 06:52 PM
#99
RE: Evolution Engines and the lack of parts support by Horizon!
this is great news...how did the stock version compare?
did it turn the same numbers or more?.or less?
if your modified version turned more, i'd be happy to buy one and send it to you for the mods.....paid job of course[8D]
did it turn the same numbers or more?.or less?
if your modified version turned more, i'd be happy to buy one and send it to you for the mods.....paid job of course[8D]
01-23-2010, 07:01 PM
#100
RE: Evolution Engines and the lack of parts support by Horizon!
Summerwind,
I am not going to run the stock one, since I will be parting company with it since I will not need parts now. My flying buddy says I should keep it so I do not have to buy another one when I am looking for the lost one (sarcastic for how the Sundowner is going to fly with it). I would have a hard time believing that the stock one would turn like this one does considering the cleaning up was not going to make it worse. I wanted to run my buddies stock one, but he said his neighbors would probaly call the cops if we kept on running engines. It is extremely loud in town @ those RPM's with the Jett Muffler. The stock muffler that is shipped with the .60NX is the same PN# that was shipped with .40NT-.46NT. It indeed is a .40 size muffler and looks really restricting for a .60.[X(] Most people will probably never use the stock muffler, since the Destruction manual recommends a MAC'S Pipe for best performance.
I am not going to run the stock one, since I will be parting company with it since I will not need parts now. My flying buddy says I should keep it so I do not have to buy another one when I am looking for the lost one (sarcastic for how the Sundowner is going to fly with it). I would have a hard time believing that the stock one would turn like this one does considering the cleaning up was not going to make it worse. I wanted to run my buddies stock one, but he said his neighbors would probaly call the cops if we kept on running engines. It is extremely loud in town @ those RPM's with the Jett Muffler. The stock muffler that is shipped with the .60NX is the same PN# that was shipped with .40NT-.46NT.
It indeed is a .40 size muffler and looks really restricting for a .60.[X(] Most people will probably never use the stock muffler, since the Destruction manual recommends a MAC'S Pipe for best performance.