Hawk Sky BATTERY ISSUE
12-10-2009, 11:00 AM
#1
Hawk Sky BATTERY ISSUE
Bought this during the "black Friday" deal. On that note, the ad said 50% off planes, but I didn't see any that much off.
Anyway...the battery that came with the plane is DOA, will not charge. Itried it on their charger, and another of mine.
Any idea how Ican get a reaplcement through them without sending the whole package back?
Anyway...the battery that came with the plane is DOA, will not charge. Itried it on their charger, and another of mine.
Any idea how Ican get a reaplcement through them without sending the whole package back?
12-10-2009, 12:15 PM
#2
Join Date: Nov 2005
Location: Poolesville, MD
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RE: Hawk Sky BATTERY ISSUE
PM John here ( Nitrostaff1 ).
I doubt you need to send anything back.
He was on here last night, and sometimes he doesn't jump back on but every few days, so do not expect an immediate response, however this is the best way to deal with things.
I doubt you need to send anything back.
He was on here last night, and sometimes he doesn't jump back on but every few days, so do not expect an immediate response, however this is the best way to deal with things.
12-10-2009, 01:15 PM
#4
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RE: Hawk Sky BATTERY ISSUE
Click on his name on the left ( Nitrostaff1 )
And on the new window that appears, in the middle look for the "PM" cartoon type balloon, to send him a message.
He is very good about dealing with things like this.
Make sure you include your on-line order number ( usually begins with YSTxxx ) as this will be his first question to you. He'll refer to your order to determine what you purchased.
This will save you from a set of back and forth messages which might incur further delays.
And on the new window that appears, in the middle look for the "PM" cartoon type balloon, to send him a message.
He is very good about dealing with things like this.
Make sure you include your on-line order number ( usually begins with YSTxxx ) as this will be his first question to you. He'll refer to your order to determine what you purchased.
This will save you from a set of back and forth messages which might incur further delays.
12-10-2009, 08:37 PM
#5
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RE: Hawk Sky BATTERY ISSUE
ok I'll send you a replacement battery.
John
Nitro Planes
John
Nitro Planes
ORIGINAL: porcia83
Bought this during the ''black Friday'' deal. On that note, the ad said 50% off planes, but I didn't see any that much off.
Anyway...the battery that came with the plane is DOA, will not charge. I tried it on their charger, and another of mine.
Any idea how I can get a reaplcement through them without sending the whole package back?
Bought this during the ''black Friday'' deal. On that note, the ad said 50% off planes, but I didn't see any that much off.
Anyway...the battery that came with the plane is DOA, will not charge. I tried it on their charger, and another of mine.
Any idea how I can get a reaplcement through them without sending the whole package back?
