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What's up with RC Showcase!!???

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Old 04-09-2008, 09:44 AM
  #1
KCJarman
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Default What's up with RC Showcase!!???

I have been trying to get ahold of RC Showcase for 3 days..... There message machine has no message just a tone.... and they have not responded to E-Mail.......

I placed an order with David at the Toledo Show and he said they would be in the office on Tuesday to get the order started but I have not heard a thing...... Is this their M. O. ??????

If I don't hear anything by Thursday, I'm taking my buisness elswhere and he can credit me!!!!!!
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Old 04-09-2008, 09:57 AM
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Mike Dooley/RCS
 
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Default RE: What's up with RC Showcase!!???

We apologize. We just got into the office yesterday(Tuesday), so how could you be trying to get us for three days?
We have been playing catch up and the answering machine is now fixed.
Getting back from a big show is alot of work to say the least.
Thanks,
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Old 04-09-2008, 10:02 AM
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KCJarman
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Default RE: What's up with RC Showcase!!???

If you just got into the office yesterday then why havent you returned my call..... or E-Mail???? I have tried to call today as well.... No answere.......

Just frustrated....... David gave me his contact information.... that is how I've been calling since Monday.


I just called again!!!!!!!!!!!!!!! The answering machine is NOT FIXXED.....

How am I supposed to get ahold of you..... you don't even accept PM's for me to send you my phone number.
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Old 04-09-2008, 10:18 AM
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KCJarman
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Default RE: What's up with RC Showcase!!???

Just called again......

And now the message maching is fixed..... Thank you.

I hope you call me back.
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Old 04-09-2008, 10:29 AM
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KCJarman
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Default RE: What's up with RC Showcase!!???

Got a favorable response.....


Thank you RCS.


I look forward to my new powerplant!!!!!!!!!!!!!!!!!!!!!!
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Old 04-15-2008, 05:11 PM
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lill will
 
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Default RE: What's up with RC Showcase!!???

now that was funny
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Old 05-26-2008, 08:48 PM
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Default RE: What's up with RC Showcase!!???

: D

I think we have to note that they were at a big show, and since that's part of their job it's perfectly fine to take an extra day or so to get in touch with RS Showcase. I'm really glad to see Mike and the RC Showcase folks taking care of it's customers. Personally, I own two ZDZ-80 engines and have had great experiences with the quality of the engines and excellent support from RC Showcase over the years.
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