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Old 11-27-2010, 01:12 PM
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apalsson
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Default RE: JC 60cc Engine

I have often wondered about this warranty arrangement and how model engines are handled differently from many other industrial goods.
My main business (being in IT) takes a good deal of its revenue by representing several computer manufacturers and providing warranty repairs to those.
It makes no difference if you bought your computer or laptop frm Acme Ltd or other "dealers" (retailers in our case), we carry out the service and get paid by the manufacturer.
Parts are also supplied to us directly from the manufacturer on job by job basis.

Same thing applies to cars. Does anyone "have to" take their car to the dealer they bought it from for warranty work?
We wouldn't be very happy with such an arrangement.

Most if not all the model engine manufacturers tout an X years manufacturer's warranty, yet the various dealers state they will only honour warranties on engines sold by them. In the same breath, these dealers claim to be "distributors" and have some unique relationships with the original manufacturer.
This has never made any sense to me!

Here is quite a common history as I can see it
Dealer A buys 100 engines from manufacturer B and sell them.
Dealer A then goes incognito but opens up again 3 months later as dealer C
Dealer C buys another 100 engines from manufacturer B and also sells those
Where does the consumer who bought from Dealer A go for support?

This is not manufacturer's warranty, it is a dealer warranty