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Old 11-28-2010 | 06:30 PM
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burtona
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From: Bolivia, NC
Default RE: Hobby king lipoly batteries


ORIGINAL: pattratt

apereira

I would caution you about Hobby King Rhino 4900's.
I ordered and received 9 of the 4900's for entry into electric. Because I wanted all the equipment for my Visa here prior to receiving the aircraft 30 days lapsed after I RECEIVED the batteries before I was able to fly them. On the first full power flight one of the packs lost a cell [went to 1.1 volts] I immediately e-mailed Hobby King customer service and was basically told ''Tuff-S___'' the batteries werer only warranted for 30 days period. I responded back as to the situtation explaining how they were broken -in and out of 45 cells for only one to be bad it was not something I did but was obviously a defective product. I was again told ''Tuff-S___'' they were out of warranty and I should have checked them prior to the 30 day warranty period expiring! We are talking less than 45 days over the warranty. At the time I sent the first e-mail I told them I wanted to order another 9 packs [four for me and 5 for a friend] if they would warranty the pack which would save them any additional freight charges on getting me the replacement! Did not seem to matter!

At this point I would not oreder anything from Hobby King nor would I recommend them to anyone!

I am probably going to order a couple of Chris Moons packs and see how they compare even though they are twice as exspensive!

Dick


So why would you expect them to honor their warranty after the stated warranty period has expired?