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Old 12-09-2010, 05:46 PM
  #15  
Pegasus
 
Join Date: Jan 2002
Location: Malibu, CA
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Default RE: Problems with Horizon Hobby

There is still more to this story. I have tried to resolve it with horizon and that didn't work so going to the top is the only way. Further more, whether its cheaper or not for horizon to send it, they should not say I would get a full refund in the first place, they should just say, send it in and wait in line.

I just thought I would give a a bit of back ground why I am looking for another address for a higher up at horizon, If you guys knew everything that went on I am sure your opinions might change. It took three emails just to get the CEO's email, now three sent to him and still no word, if that is good costumer service for you guys that's ok, but its not for me. If they were good on their word or at least answer their emails this thread would never have come up in the first place.