ORIGINAL: mick15
I too hope they treat you better than you disserve, it would have been nice for the company to respond to your problem before plastering it all over the internet!
m
I didn't see anything malicious in the first post.
I have had an out-of-warranty situation with Wren in the past and they treated me like I was their best customer.
If Wren attacks this situation with their usual excellent service, the company AND the customer will both come out looking good.