ORIGINAL: mick15
This thread has certainly lost its direction hasn’t it? It was never exclusively about Wren but about the way a problem was addressed, it is still my view the approach was in the wrong order.
Because posting on the net first intimidates a manufacturer into a course he may not ordinarily pursue, to explain, If the unit had been returned to them quietly they could have decided for themselves whether it showed a generic fault or not. If a generic fault is discovered then any responsible manufacturer would recall all units for a safety modification.
As it is now they are forced to repair the engine and ship ASAP to quell the uproar, just a personal opinion and the way I have addressed such an issue.
brg m
You need to pull your string out and put a fresh pad in.