Need some help

I ordered 2 senior 60's online - requested shipping via UPS Standard to Canada - paid for with PayPal - email confirmed order # 1071216 - got an email 2 days later saying order was cancelled due to oversize - looking through emails found that shipping was changed to USPS - finally got a csr online and was bluntly informed that NitroPlanes only ships via USPS to Canada and the shipping selection of UPS on the website was a mistake.

Can someone let me know if this is really the case - if so it probably will be my first and most probably last attempt at doing business with NitroPlanes - been trying to communicate with someone for days but LiveHelp status is always "be back shortly"

Thanks ... Arn