Hi.
Sorry for late reply, but I have been traveling home the last couple of days.
I did order at their website without contacting them before I placed the order, paid by credit card and received an order confirmation.
I have been charged for freight also.
I think the order confirmation is auto generated (
[email protected]), and I have not been trying to contact them after I placed my order.
This is the order confirmation I received, only removed the addresses and credit card info.
Thank you for ordering online from Northeast Sailplane Products. Because outgoing parcels range from small to oversize, we have included only the merchandise total in our online ordering system. NSP will calculate the best shipping price for your order. The total will be included on your receipt. If you have any questions or concerns about this policy, please do not hesitate to contact us at 1-802-655-7700. Order Date 2010-12-18 19:40:35Order ID 4D0D48A0672F1Planetary Gearbox 3.8-1 with 3.2 mm shaft 1 $29.95 $29.95 Merchandise Total: 29.95