.... and if a business does not have real, quality, committed customer service, they will not be successful. There are dozens of threads here on R/C Universe about hobby related businesses whose customer service is poor or non-exsistant. Good CS is more important than the product being sold. It is the foundation of my business. I send "upgraded broken parts" anytime there is a need! (Just kidding!)

Regards,
Mike McGraw, President (aka glowplugboy)
GCBM R/C Models Inc.