I agree. When I got my slash 4x4 a month or so ago the esc stopped going in reverse so I called and got a new one for free after sending my other one in and in the mea ntime of waiting for it to get there get fixed and get shipped back Igot a 1/16 summt to hold me over and guess what? that esc was bad too! so I called and told the guy about it and that I just send my slash esc in and he put me on hold called my LHS got back on the line and told me my part willbe atLHS tomorrow and to pick it up both esc were replaced for free I think Traxxas has GREAT cust support.