ORIGINAL: Sturmgewehr
ORIGINAL: YHR
In my opinion expecting the low cost wholesaler to ship you a new tank on his dime is a pretty high expectation. If I spend $1100 on a Tamiya from the brick and mortor shop, you bet I am going to want complete resolution on my issues. If I mail order a $140/tank from halfway across the country, then my expectations come down a bit.
I have to disagree. It should not matter weather the item is less expensive or more expensive. Damage is damage, regardless of cost.
I reread your orignal post, and you mentioned you had the tank several days before you noticed the crack and the sheared motor mounts. Can I ask exactly how long several days is? I defend Mato because they have always been absolutley fair to me. So I am trying to establish why Mato would not help you with this. Normally in the shipping game you have a 3 days to make a claim. If a fair amount of time went past between when you recieved this tank and then made a claim, I can then understand Mato stepping back a bit on tryng to help. So for the record can I ask how long between shipment received and the claim made?