This is the deal , they make it so hard to contact them , that 99% of the consumers will not pursue , so what I will do is never buy from them again , and make sure, and person that takes intrest in the hobby that is in my circle , knows to notbuy from them .Airplanes are new to me but Helis are not ( I have purchased at least $6500.00 dollars of helis and parts) and just found out they own XHELI , and that is who I bought from' so I will not buy from that web either.

This is what I would do , If I were them ................answer customer support,or take it offline,and not tell people to go to another web site to get answers , then pick up the phone , when some one calls , and keep their live chat going,
They ditch every easy path consumers have to resolve issues , except rcdiscuss , and guess what , they make it so hard to subscribe , that it is not worth it.
In three months , I have bought 3 planes from them , never again ,
WHO"SLOSS

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