I have had MANY orders from HK. Junk? I don't think so. I use servos bought from HK in 116 inch wingspan Davis with a quadra 35 gas. Flying it with an HK module in a Turnigy 9x radio, 2.4 under $90.00 and going into it's third season with not so much as a glitch. I have NOT had a defective lipo from them. Shipping defective stuff back is not a problem either and cheaper than you think and I have had items replaced or credits to my account. I had a defective charger and motor I sent back with two separate RMA's and put them in the same box for $12.00. USPS priority mail box. It is easier to whine than do the work then they think it is ok to whine in forums like this. When they did not even attempt to return items.

UPS three day. I have ordered on thursday and had the order on Monday. Tower won't get me a order that quick and I am only 500 miles away and still saved over a $100. vs tower prices on the same basic items. Sure if you use the cheapest shipping it will take time but if you are ordering spares or stuff not needed right away. I use the cheapest registered then at least I have some tracking info and it gets here when it gets here.

I am glad alot of you quit ordering from them it makes it more likely when i need something it will be in stock!

Customer service is what you make of it and your attitude. If you conform to the rules it works well. Sure it may take some time but it does work.

In this day of the "I want NOW!" crowd patience and decency are gone.