MinnSpin

My Feedback: (40)

Just my 2 cents, based on 35 years of sales, marketing, and shipping.

Technically - the seller is responsible for delivering the component to the "Ship To" address - in this case a bus station.The buyer is responsiblefor paying all shipping fees unless otherwise negotiated. Your decisionto purchase insurancewasprudent.

1. Not all Greyhound terminals accept large packages, (airplane coffins), do you know if the terminal you shipped to will accept the package?That may require you to call them and ask.
2. A good point was made concerning a phone call to each station that the package may have traveled to. It is somewhere. I have personally shipped 14 airplanes via Greyhound,knowing for a fact that not all Greyhound terminals know how to facilitate a shipping transaction.
3. Until you have exhausted ALL options, DONOTgive a refund, under any circumstance. YOUneed to prove the package's disposition - it's your responsibility.
4. You have the appropriate paperwork - I would suggest you have it Notarized (that's ussually free).
5. As you are becoming aware, Paypal is not necessarily Seller friendly - they are buyer entitlement friendly - that's just plain wrong. It will require you to diligently find that package, it's contents, and condition.
6. DOCUMENTEVERYTHINGABOUTTHISTRANSACTION.
7. Call them right now - Greyhound Package Express:
   
   Greyhound PackageXpress
   350 N. St. Paul
   Dallas, TX 75201
   
   
   General Customer Service Inquiries: <skype:span id="softomate_v3_highlight_1" class="skype_v3_tb_injection" title="CallthisphonenumberinUnitedStatesofAmericawithSkyp e:+18007395020" skypeid="1" skypeaction="call" nof="" isfax="" freecall="" fwidth=".w16" type=".flex" mode=".compat" path="file://C:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/" durex2="%DADDYHEIGHT%" durex="%DADDYWIDTH%" context="1-800-739-5020"><skype:span id="skype_v3_tb_droppart_1" class="skype_v3_tb_imgA" title="Skype actions" skypeid="1" skypeaction="drop" skypesms="0" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_a.compat.flex.w16.gif)"><skype:span id="skype_v3_tb_img_f1" class="skype_v3_tb_imgFlag" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/famfamfam/US.gif)"></skype:span></skype:span><skype:span id="skype_v3_tb_img_s1" class="skype_v3_tb_imgS"></skype:span><skype:span id="skype_v3_tb_text1" class="skype_v3_tb_injectionIn"><skype:span id="skype_v3_tb_innerText1" class="skype_v3_tb_innerText">1-800-739-5020</skype:span></skype:span><skype:span id="skype_v3_tb_img_r1" class="skype_v3_tb_imgR"></skype:span></skype:span> <skype:span id="softomate_v3_print_1" class="skype_v3_tb_injection_print" context="">1-800-739-5020</skype:span>
   Billing Inquiries: Refer to your GPX invoice
   Passenger Baggage Inquiries: <skype:span id="softomate_v3_highlight_2" class="skype_v3_tb_injection" title="CallthisphonenumberinUnitedStatesofAmericawithSkyp e:+12148496246" skypeid="2" skypeaction="call" nof="" isfax="" freecall="" fwidth=".w16" type=".flex" mode=".compat" path="file://C:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/" durex2="%DADDYHEIGHT%" durex="%DADDYWIDTH%" context="214-849-6246"><skype:span id="skype_v3_tb_droppart_2" class="skype_v3_tb_imgA" title="Skype actions" skypeid="2" skypeaction="drop" skypesms="0" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_a.compat.flex.w16.gif)"><skype:span id="skype_v3_tb_img_f2" class="skype_v3_tb_imgFlag" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/famfamfam/US.gif)"></skype:span></skype:span><skype:span id="skype_v3_tb_img_s2" class="skype_v3_tb_imgS"></skype:span><skype:span id="skype_v3_tb_text2" class="skype_v3_tb_injectionIn"><skype:span id="skype_v3_tb_innerText2" class="skype_v3_tb_innerText">214-849-6246</skype:span></skype:span><skype:span id="skype_v3_tb_img_r2" class="skype_v3_tb_imgR"></skype:span></skype:span> <skype:span id="softomate_v3_print_2" class="skype_v3_tb_injection_print" context="">214-849-6246</skype:span>
   Express Claims Department: <skype:span id="softomate_v3_highlight_3" class="skype_v3_tb_injection" title="CallthisphonenumberinUnitedStatesofAmericawithSkyp e:+12148498620" skypeid="3" skypeaction="call" nof="" isfax="" freecall="" fwidth=".w16" type=".flex" mode=".compat" path="file://C:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/" durex2="%DADDYHEIGHT%" durex="%DADDYWIDTH%" context="214-849-8620"><skype:span id="skype_v3_tb_droppart_3" class="skype_v3_tb_imgA" title="Skype actions" skypeid="3" skypeaction="drop" skypesms="0" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_a.compat.flex.w16.gif)"><skype:span id="skype_v3_tb_img_f3" class="skype_v3_tb_imgFlag" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/famfamfam/US.gif)"></skype:span></skype:span><skype:span id="skype_v3_tb_img_s3" class="skype_v3_tb_imgS" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_s.flex.compat.gif)"></skype:span><skype:span id="skype_v3_tb_text3" class="skype_v3_tb_injectionIn" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_m.compat.gif)"><skype:span id="skype_v3_tb_innerText3" class="skype_v3_tb_innerText" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_m.compat.gif)">214-849-8620</skype:span></skype:span><skype:span id="skype_v3_tb_img_r3" class="skype_v3_tb_imgR" style="background-image: url(file://c:/DOCUME~1/Jack/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_r.compat.gif)"></skype:span></skype:span> <skype:span id="softomate_v3_print_3" class="skype_v3_tb_injection_print" context="">214-849-8620</skype:span>
   Fax: 214-849-6006

8. Get on it.