If this is your airplane:
http://www.nitroplanes.com/foep4004chrc.html
it really isn't a beginners plane. If you do get it in the air it probably won't last long.

But...since you have one let's start with the basicx

When you pull the stick on the transmitter back towards yourself does the trailing edge ot the elevator move up?

Did you check the center of gravity (CG) before you attempted to fly it?