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Old 08-31-2011 | 01:28 PM
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rootbeerslop
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From: , NC
Default Disappointed with your "support"

I got a brand new Caldera that won't go more than 40 feet.... I made the mistake of calling it "DOA." They swiftly corrected me that this was "defective." MY BAD. I just mean my brand new truck doesn't F'n work !

They want me to pay for Shipping to send the remote and receiver in...
I told them I have checked all the connections, and re binded it a few times. No Luck. I asked what other troubleshooting I could do, they just told me they were going to do the same thing, on my dime to get it there. "Sorry, it's our policy."

What a bunch of crap !!

You send me a "defective" item... <u>YOU</u> pay for shipping... or just send me a new receiver like a <u>good business person would</u>.

One thing I have quickly learned, once you buy their vehicle you are basically on your own.
The hobby shops in the Raleigh NC area won't even carry their stuff. Should have probably taken the hint when I learned that much.

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