Well you have to think of it this way. What if your not telling the truth. What if your just wanting something for free. NOT SAYING THAT YOU ARE but Redcat doesn't know that. They want there own people to look at it to see what the problem is so maybe they can fix it and keep the problem from happening again. Do I agree with having to pay for return shipping YES because by doing that you are telling them its not just a scam. And whats $3-$4 anyways its better then having to buy new receiver. All I'm trying to say is that if Redcat sent out stuff to everyone who said something on there RC was broken and not even questioned why then they would be broke. Just something to think about. I'm in <u>Q</u>uality Control myself I have to inspect all parts that are made in our shop before they leave the warehouse but sometimes **** happens between us and the customer do you really think that UPS or USPS are really that nice to packages? NO. When we have a customer call and say something is wrong with there parts they always have to pay for return shipping. Then we look to see what happened. It sometimes is our parts and sometimes its how they installed it but by them sending it back and paying for shipping it helps weed out the scams.</p>