Too all newbies and seasoned pilots alike. Don't buy anything from Banana Hobby. Their prices may look good but their customer service does not exist. I am new to this hobby and bought a electric trainer 2 months ago which I have yet to fly. The transmitter I received with the unit is for a delta wing plane, not a trainer. I had told them this problem and wanted an exchange. But they did not respond to request for exchange. When I finally did get a hold of them they asked that I send them a pic of the controller. Without that they can't do anything. Well I did sent the pic and then had to hassle them for a RMA number. Got a number then sent the unit back shipping on me to the company 2 weeks ago. Never got a email saying that they received it. I got on customer support saying that the RMA department will get back to me. That was a week ago. I would think a company would want to make a newbie pilot happy, knowing that I will buy from them in the future. Once again. Stay Away From Banana Hobby.com.

I know someone here is going to respond saying that they receive their order without any problems. But wait until you have a order you need exchanging. You will go thru hell. And in the end the company will just disregard you hoping you give up.

I have dealt with Nitroplanes.com I love their customer service.