ORIGINAL: steve111
ORIGINAL: AndyW
I agree Mr. C,,, the marketplace is the ultimate democracy and should not be censored. People vote with their hard earned dollars. Otherwise, the cream will never rise to the top.
Agreed, but we also need to recognise the damage a public badmouthing can do to a small company. (I'm talking in general terms here, not having a go at anyone involved with this thread). There is also the danger of people complaining publicly when they haven't operated the thing correctly in the first place. It's not as if we're overburdened with people turning out good stuff like Norvels, Enyas, and the like, and we need to be a bit careful or we'll all find ourselves using Chinese electric motors.
My policy is that if I have a problem, I'll give the manufacturer the chance to sort it out. If it's handled properly, then great - end of story. If not, that's when I won't mind going public with it.
Yes, and when Sig was handling Norvel, you could not ask for better service and unquestioned replacement. When Sig was getting out of Norvel, I had the chance to buy all of their returns just for the good parts I could salvage. Again, this was to be a labour of love enterprise to provide parts to those who would need them. That's before Alex came along. But anyway, you would not believe the abuse some of the engines got and still, Sig honoured warranties just to keep the good name of Sig and Norvel.
I must have enough parts to make a half dozen .15s and a few .40s. In any case, I hope to get back to tinkering this winter. First up will be the on the fly, adjustable compression, glow .15 that will be used to investigate a hybrid fuel that I hope can contribute to eliminating ether. I hear that some one, (Enya?) has come up with a glow plug engine that will run on gasoline, so there's room for some real experimental fun here.