RE: I'm so disappointed with THE QUAKE 8e....
Do't discharge them, just charge them or Balance them. I believe that you posted that you updated your charger.
Bummer about all the problems you've gone through. I will say that RC staff has been helpful with most and all of my questions. As a Dealer I have to deal with lost of customers and their issues etc. They have always done well to rectify any problem.
I feel your pain, i have a customer who has also gone through quite the ordeal to get his truck operating properly.
MOmo