Sounds like your swash plate separated. Did you crash before this started happening?

If that's not it, call tech support. They're very good about helping you. I don't know about having them call you back when you call from Canada, but it's worth a try. You can call and give them your number rather than waiting for your turn on eternal hold.

If your swashplate has separated you may be able to fix it by merely sqeezing it back together. If that fails, and if the swashplate is separated, it would indeed indicate replacement.

Mack