Just spoke to them again today. Still no backplate from Japan.

I asked the guy how they could run an obviously damaged engine (they told me they received the engine with the cracked backplate from shipping damage) and particularly one with a broken backplate, and could hardly believe my ears....the guy again stated that it was run twice and it ran well. Didn't answer the question

Apparently a starter was used to get it going. The next thing was they wanted me to buy a 100$ heavy duty starter and another 80-100$ for lipos and charger to run that. And BTW, Tower has these parts in stock.These fools are unreal!! Never again