I guess the issues I'm having with this plane seem worse because a few months ago I put together a H9 Beast and it's quality was much better than the Aeroworks that I'm assembling now.

Several crushed and broken formers in the fuse with no signs of impact on the exterior,
An amazing lack of glue,
Purchased the CF landing gear and it's drilled wrong for the wheel pants, ( that was 69.00 )
Blind nuts with bent teeth,

Control surfaces hinged too tight. I'd be lucky to get half of the recommended throw on the elevator. They even put a page in the manual advising you to heat the hinges to loosen the glue and force the control surface to flex further and hold it until the glue cools. If they were as sparingly with the hinge glue as they were with the rest of the glue, the procedure to heat and flex sounds like a bad idea.

In regards to what they can do for me to correct it, its too late now. I'm 75% done with the assembly. I am finding these issues as I go. This is an overall lack of QC on someone's part. I asked them a question in their support forum 10 days ago and never got an answer, and that was me trying to spend more with them!