RCU Forums - View Single Post - Customer Service Poll
View Single Post
Old 01-24-2012 | 11:28 AM
  #9  
ianober's Avatar
ianober
My Feedback: (12)
 
Joined: Aug 2002
Posts: 4,462
Likes: 0
Received 0 Likes on 0 Posts
From: Scottsdale, AZ
Default RE: Customer Service Poll


ORIGINAL: BaldEagel

No what you should expect is instant responce to your delema, did you phone the vendor and tell them what has happend?

Mike

Mike, I have received a response from the vendor for a solution and they gave me 2 options which are both up there. I wasn't terribly pleased with either so I suggested another option. Unfortunately it is now pretty much Chinese New Year so I wont see my issue resolved till February I am sure.

Good feedback so far gents, keep em coming. I would like to think that polls such as this help to better inform the vendors of how they can win customers. Some already do this but its my hope that the majority becomes standard.