Hill202,

I am very sorry for the issues that you have experienced on your airplane. Please know that our tech and warranty staff are here Monday-Friday 8:00am-4:30pm you can reach them at 303 371 4222 they can also be reached at [email protected] and we will get back to you as soon as possible.

I have attempted to address your issue below, if you have any further questions please let me know. You can reach me directly at [email protected] or at 303 371 4222 Ext 105

The blind nuts can be cleaned out by running a 8-32 tap through them. Sometimes they can get glue in the threads when installing the blind nut or the plywood backing ring.

As for the glue joints, our factory uses a high quality wood glue that is designed to be used in a factory environment. CA and similar glues can not be used in large amounts due to health issues. We do recommend that the customer go over any accessible glue joint with thin CA when the airplane is first purchased. This is recommended due to climate changes from when the airplane was originally built in China to the end user. Weather conditions in China can reach 90-100% humidity for long periods of time, when the airplanes are shipped to our Denver warehouse and stored here; they typically see humidity levels in the 10-20% range. This large moisture swing can cause the occasional glue joint to loosen due in large part to the wood shrinking around the joint.

The misaligned wheel pants can be fixed easily by slotting the mounting bolt holes in the gear itself. By doing this you can locate the wheel pant where you would like it to sit and then tighten the bolts down. We try and make all of our gear as consistent as possible but it is very difficult to get these holes to be perfectly aligned each and every time.

The broken formers were most likely caused by shipping damage. The box may not show many signs of wear from shipping but they can be dropped or jarred in such a way that the fuse is compressed inside the box. We try and protect the airplanes as best we can in shipping by double boxing and lining the inner box with ¼” thick wood. Unfortunately that still may not protect it from the sometimes 20 foot falls these packages can be subjected to.

In regards to our factory and where our airplanes are being produced. We have been using the same factory since 2005 when we pioneered the entire QB concept that is so common today. Our QB lines of planes were never built in the United States and if anyone got that impression from Aeroworks I do apologize.

Please let me know if there is anything else I can do to help you.

Thank You,
Mark Dennis
Aeroworks R&D Staff