I don't know what kind of bad experiance your having but If I am patient the item takes a week to get processed and shipped to me


Made a mistake during there holiday and ordered some servos ( had a duh moment) lol but I recieved tracking # and they left Hong Kong yesterday I figured that was really good cause Iwasn't expecting till end of Febuary .

And I think the more orders you do the faster they get with the shipping .

Had a gyro go out before it even flew emailed there service department and they issued a rma sent it in and a new one came back just took some time .

oh and I paid like $7.00 toget it originaly to me and when I sent it back was $1.50 to send it to them Figured that was some markup there LOL
they sent it back to me freight paid by them.