Where those servos you ordered HXT900?
It's been a terrible experience, and probably my fault for ordering around the Chinese New Year but still they have major, MAJOR, customer service problems. Their lack of customer communication is enough for me to stop purchasing from them, and go to a local Hobby shop even if twice or three times the price.
The reason I ask about those servers is because they are now on backorder but when I ordered them it stated "in stock". Half the stuff I've ordered says Backorder on the product page but not on my account, it states reserved however I think their stock level indicator is a pos.
You know what's worse, I've been reading forum posts where people have been waiting months for a refund but I don't know if these people are rival hobby shops or serious.

EDIT: Update, spoke to Livechat again (only took 4 reloads after 10 minutes each), looks like I'm just impatient, they ensure me the package is waiting for HK450 then it will ship so I'll give until end of week then contact again: