I wish I read this post a week ago. I just ordered the brushless Genesis and was talking with online live support at the same time to make sure they had it in stock and was told they did. Ordered it and the next day I got a receipt for them charging my card along with a email saying it was backordered.
But let me back up a little because 3 weeks before this I had ordered 2 nitro cars. Got them and used them and everything was fine until the throttle servo jammed up and would not move.So I emailed them and told them I had a bad servo and they said they were going to send me a new servo.....GREAT. Was so glad I did not have to ship the car back and that I could do it my self. That was the end of last week( 2/24/23). I got a email last night from NitroRCX saying that my 2 new cars are being shipped and will be here tomorrow???? I did'nt want new cars, I wanted a new servo and now I am waiting to see if they charged my credit card twice. I f they are going to send me 2 new cars to replace a servo I am good with that. If they screwed up like they have 3 times now on me then I am gonna be ripped.
Now, my point behind all this is the Hobbyking website and the NitroRCX website are pretty much identical and I find the same complaints for one to another.
I wont deal with neither of them again
Never get through to live support
Never get to talk to a live person(never-ever)
Never get a response unless you email tech support.
My 2 Cents