I really like their contact information
Phone number - 1-234 567 89
And from their Chinese writing:
If you need to contact us can be in the following ways:
Online Service
Click Home Online Customer Service link, and questions to customer service professionals.
E-mail
You can also contact us via e-mail.
Live Hotline
Contact us directly by phone.
Letter
If necessary, you can get in touch with us by letter.
Shame there is not actual details there.
anyone want to send them their credit card details and ask for warranty backup?