RCU Forums - View Single Post - Question on customer service expectations
Old 05-09-2012 | 08:38 AM
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Pepperpete
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From: Grande Prairie, AB, CANADA
Default RE: Question on customer service expectations

If I buy a part for my car from a dealer, it's not thier responsibility to pay for additional damage I might do when attemping the repair on my own. If at any point you felt that the repair was beyond your ability, you should have recontacted the manufacturer and asked to have them do it. The manufacturer is not at fault at all in this case and a bill should be expected.