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Old 05-09-2012 | 08:44 AM
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TJP
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From: Syracuse, NY
Default RE: Question on customer service expectations

My question is, if the manufacturer knows it glued in and you had sent it back how do they fix it?
Do they knowingly pry it off the glue knowing it damages the electronic board then repair the board.
Thus sending you back your unit with you thinking all the electronics are still the same and just the
plastic case was changed????