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Old 05-09-2012 | 09:41 AM
  #17  
trioval00
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From: wilkes barre, PA
Default RE: Question on customer service expectations


ORIGINAL: siclick33

If I buy a part for my car from a dealer, it's not thier responsibility to pay for additional damage I might do when attemping the repair on my own.
But would they sell you a part that they know you can't change without causing further damage?

TJP,

Good point. Maybe.

Dealers are there to sell or repair products, not to evaluate the consumer if they are capable of doing the repair themself......

Mark